Lead Case Manager

At Vision Quest (VQ), we serve children, youth, and families during some of the most critical moments of their lives. Our teams help young people overcome challenges, build resilience, and move toward brighter futures.

VQ is a national child, youth, and family services organization providing residential programming, community-based services, and in-home support across the United States. We partner with state and federal agencies to deliver services where the need is greatest and to strengthen the communities we serve.

Every role at VQ contributes to meaningful impact. Whether working directly with youth or supporting the professionals who serve them, your work helps create opportunity and stability for the next generation.

Why build your career at VQ?

Purpose-driven work

Every role contributes to helping children and families succeed.

Fair and responsible compensation

We are committed to transparent and equitable pay practices.

Career growth opportunities

Internal promotions and leadership development pathways.

Professional leadership culture

Accountable, supportive leadership focused on long-term success.

Benefits:

• Medical, Dental, and Vision coverage
• Flexible Spending Accounts
• Employee Assistance Program
• Company-paid Life and Short-Term Disability
• 401(k) with employer match

At VQ, we are building more than programs.

We are building careers that make a difference.

The Lead Case Manager/Licensed Chemical Dependency Counselor (LCDC) guidance and support to case managers while maintaining their own caseload. They provide substance abuse treatment via individual and group counseling services to clients experiencing substance use disorders and co-occurring behavioral health challenges.

• Support the Program Director in managing the referral process and ensuring efficient case assignment. This includes:
• Assisting in the review and triage of new referrals by monitoring caseload capacity and identifying case complexity to inform assignments.
• Facilitating timely intake and engagement with youth and families following referral acceptance.
• Monitoring referral patterns and collaborating with supervisors to identify service delivery gaps and evolving needs.
• Case Support & Guidance:
• Serve as a resource for case managers by providing guidance on complex cases and intervention strategies.
• Support case managers in engaging families, troubleshooting challenges, and connecting them with appropriate services.
• Provide feedback to case managers on documentation, case notes, and reporting requirements to ensure compliance.
• Identify service gaps and relay concerns or recommendations to program leadership.
• Participate in team meetings to ensure consistency in service delivery.
• Assist in training new case managers and providing ongoing peer support.
• Monitor compliance with program requirements, agency policies, state regulations, and accreditation standards.
• Participate in required trainings, supervision, and professional development activities.
• Attend at least three (3) community events per year on a Saturday or Sunday to represent the program and engage with the community.
• Chemical Dependency Counseling:
• Conduct substance abuse assessments, screenings, and evaluations to determine client treatment needs.
• Develop, implement, and update individualized treatment plans based on clinical assessments and client goals.
• Provide individual, group, and family counseling services utilizing evidence-based treatment practices.
• Facilitate psycho educational and therapeutic groups focused on recovery, relapse prevention, life skills, and behavioral health topics.
• Monitor client progress and adjust treatment interventions as appropriate.
• Maintain timely, accurate, and complete clinical documentation, including assessments, treatment plans, progress notes, discharge summaries, and other required records.
• Provide direct supervision and support to youth and families in the home, school, and community.
• Conduct intake assessments to determine the root causes of truancy and develop individualized case plans.
• Work closely with families to address barriers to attendance, such as mental health challenges, substance abuse, transportation, or family instability.
• Assist families in accessing community resources, including basic needs support, counseling, and educational services.
• Maintain confidentiality of client information in accordance with HIPAA and other applicable regulations.
• Crisis Intervention & Advocacy
• Participate in team after hours support rotation, providing immediate response to urgent needs and maintaining continuity of care outside scheduled sessions.
• Assist families in addressing crises that could lead to legal consequences, school dropout, or out-of-home placement.
• Support case managers in high-risk cases by providing additional guidance and intervention strategies.
• Advocate for families by coordinating services and interventions that support school attendance and success.
• Collaboration & Community Outreach
• Develop strong professional relationships within the school…