Service Coordinator II​/Community Development

Job Summary:

The Community Development Coordinator II plays a key role in advancing the agency’s mission by supporting the planning, coordination, and execution of fundraising and resource development activities that strengthen agency programs and expand community impact. This role is responsible for cultivating, strengthening, and maintaining collaborative relationships with donors, community partners, volunteers, contractors, and internal teams; coordinating, executing and providing supervision for fundraising activities, event management, donor communications, sponsorship efforts, and all grant‑related tasks;

and supporting the development of proposals, reports, program materials, subcommittee meetings, peer review, departmental reporting, and external/internal reporting related to the delivery of services. The position is also responsible for managing and maintaining volunteer development efforts that support engagement, retention, and program effectiveness. The coordinator assists with budget development, forecasting, tracking, and monthly reporting; maintains accurate donor, client, service activity, training, and financial records;

processes check requests, deposits, reimbursements, and other financial paperwork; and ensures that all activities align with agency standards, the Social Determinants of Health, and a trauma‑informed care approach. This position provides essential coordination and administrative support for meetings, subcommittees, peer review, departmental reporting, and external reporting while helping advance the agency’s development goals, fundraising priorities, and service delivery outcomes.

• Legal and Regulatory Application and Assessment:
  Ability to understand and explain the regulatory and administrative environment in which the organization functions.
• Communication
  
  Skills:
  
  Ability to facilitate a group; speak and write in a clear, logical, and grammatical manner in formal and informal situations to prepare cogent business presentations.
• Collaboration:
  
  The ability to work cooperatively with others as part of a team or group, including demonstrating positive attitudes about the team, its members, and its ability to get its mission accomplished, and the ability to effectively resolve conflict.
• Accountability:
  The ability to consider the business, demographic, ethno‑cultural, political, and regulatory implications of decisions and develop strategies that continually improve the long‑term success and viability of the organization.
• Healthcare and Human Services Environments:
  Ability to explain issues and advancements in the healthcare and human services industries.

• Community and Customer Service – Increase client access, enrollment, and satisfaction of program resources by creating wraparound services, recruitment, and surveying strategies.
• Internal Processes – Use agency and program data to track clients through different agency programs to gauge resiliency and outcomes of participating families.
• Learning and Growth – Strengthen staff and client well‑being by addressing the social determinants of health:
  Economic Stability, Education, Health and Healthcare, Neighborhood supports, Social and Community Engagement.

To perform this job satisfactorily, an individual must be able to perform each essential performance requirement satisfactorily. The requirements listed below are representative of the training, experience, knowledge, and skills required for this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions listed above.

• Associate’s degree in education, health, social work, child growth and development, early childhood or other related human service field, required.
• A minimum of four (4) years experience in the respective field, required.
• Experience in working in a collaborative environment building organizational and stakeholder relationships and planning, required.
• Previous direct services leadership experience.
• Fluent in English and Spanish (read, write, and speak) desirable.
• Certificate or license, as applicable, by the appropriate State agency as applicable.
• State of Texas vehicle operator’s license and proof of liability insurance, as applicable.

The agency’s hours of operation are extended and non‑traditional, and may vary based on office location and stakeholder requirements. Employees are asked to work the schedule that is best suited to the achievement of deliverables and stakeholder requirements based on the agency’s posted business hours, or as required by stakeholder and contractual requirements. Employees who work in an exempt position are paid on a salaried basis and are not entitled to overtime pay.

The amount of salary is intended to compensate the employee for all hours worked to perform the required job.