Team Leader - Workforce Development Programs FT

Work for GOOD at Goodwill Do you want to make a difference in your community while earning a paycheck?

Would you like to help your community and environment every day that you come to work?

Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

We prefer to promote from within. Your growth and advancement is our priority.

Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

Change Lives. Make a Difference.

Discover Purpose. Apply today .POSITION SUMMARY The Team Leader - Workforce Development Programs reports to the Program Manager and supports program staff, participants, service delivery, grant management, and administrative duties. Goodwill San Antonio workforce development programs connect targeted populations with education, training, and career placement.

ESSENTIAL DUTIES AND RESPONSIBILITIES Upholds and models Goodwill's mission, core values, and servant leadership philosophy.

Assist manager in ensuring program fidelity through developing processes and services, supporting staff, grant management, performance, training, and partnerships.

Assist with monitoring program functions, including case management, intake and assessments, participant follow-up, progression, service quality, and overall team performance.

Support in developing program to include process, service model, and service delivery.

Develop program training documents, job aids, and work instructions.

Develop supportive and trusting relationships with program participants and identify barriers to education and employment success.

Support Program Manager with management of grants, reporting requirements to ensure program and agency compliance, data collection, ETO report building, and accurate file maintenance.

Assist with training and onboarding new team members.

Analyze program data to evaluate the program's performance, identify gaps and assist in developing and implementing strategies to improve program performance.

Collaborate with Goodwill's Business Relations Manager and other internal and external sources on employer recruitment strategies

Represent and promote Workforce Programs at public speaking events, community resource fairs, career fairs, and community meetings.

Schedule and help facilitate program activities, outreach, events, and training sessions; coordinate with other Goodwill Program Leads and Community partners to provide client support services, foster new partner relationships and develop connections for future relationships.

Support…