Head Start Facilitator

Head Start Facilitator

South San Antonio Independent School District Multi-Location - San Antonio, Texas Open in Google Maps

Job : 5887036

Final date to receive applications: Posted until filled

Posted: Aug 14, 2026 5:00 AM (UTC)

Starting Date: To Be Determined

Reports To: Head Start Program Administrator

Wage/Hour Status: Exempt

Pay Grade: AP 2

Department: SSAISD Head Start/ Assigned Campus

Employment

Contract:

226 Days

Primary

Purpose:


Under the supervision and direction of the Head Start Program Administrator/Family and Community Services Coordinator, the Family Services Facilitator will manage family caseloads, provide support, and technical assistance to district campus staff in the content areas of family partnerships and engagement, community resources and collaborations, support service delivery, training and mentoring, monitoring and reporting, and providing best practices in working with families.

This position requires compliance with Head Start Performance Standards.

Qualifications

Education/Certification:

• Bachelor's Degree or higher in Family and Human Services or closely related degree (preferred).
• Family Services Credential (required after employment).
• Strong knowledge of local community resources.
• Intermediate to advanced computer skills, internet, and e-mail.
• Valid Texas Driver’s License, proof of current auto insurance, and access to transportation.
• Must have flexible schedule to accommodate family needs, will include some evening or weekend hours.
• Candidate must have satisfactory outcome of fingerprinting background check. Non-refundable fee (approximately $50.00) paid by the employee.

Special Knowledge/

Skills:

• Ability to utilize district resources, technology, and library to appropriately answer questions and provides guidance to staff and parents.
• Ability to train and provide presentations to large and small groups as well as individuals.
• Ability to collaborate with and have working knowledge of local community resources related to disability services.
• Ability to communicate (verbal and written) effectively and appropriately with others.
• Ability to work independently as well as in a team environment.
• Sustained concentration and attention to detail and accuracy.
• Ability to prioritize and manage a complex workload and deadlines.
• Excellent assessment and problem solving skills
• Ability to meet the needs of all families, specifically those with special needs and with culturally diverse populations.
• Frequent driving to sites, training, and home visits, sometimes outside the SSAISD boundaries.
• Regular sitting, working at the computer keyboard and desk, and standing to file miscellaneous documents in filing cabinet. Occasional bending, stooping, and lifting up to 15 lbs.
• Minimum 1 year experience of working in a Head Start or family servic- based organization, specifically with parents/families.
• Experience in providing support to families regarding strengths, needs, and interests; and encouraging the development of relationships between children and their families, to include non-Head Start.

Major

Responsibilities and Duties:

Technical Assistance:
Content Development and Consultation

• Maintains above content development expertise and disseminates such knowledge by providing ongoing quality assistance to families.
• Research computerized and other library searches for current materials in the field to support staff in above content areas.
• Promote continuous improvement and quality assurance efforts for the program at the campus level.
• Provide resources and referrals to families as requested to support their efforts and family partnership agreements.
• Support and assist with program-wide events, such as recruitment and site-based family activity nights as requested by the supervisor or campus administration.
• Recruit speakers and provide resources for family events as indicated through the utilization of parent education and interest surveys.
• Inform families and staff about resources available through donations and assist with the distribution of items.
• Provide support and resources to families transitioning out of the program.
• Be aware of, understand, and be able to articulate:
  a. Current community service resources
  b. Head Start performance standards
  c. Other regulations/protocols for the provision of quality services

Coaching and Mentoring

• Provide support and coordination for parent orientations.
• Provide support in the area of documentation and proper use of the child and family database system (Child Plus).
• Conduct parent committee meetings and training in areas of parent education, family engagement, and community resources.
• Provide support and referrals for crisis intervention as needed.
• Support Policy Council representatives in their role and encourage acquisition of leadership roles within the program and the community.
• Promote family literacy.
• Encourage and support fatherhood involvement.
• Follow-up on student attendance as necessary.

Quality Assurance:
Evaluation and Assessment

• Provide results of monitoring efforts to Head…