Counselor FT (34115

Job Details

Job Location:

DGR Ops Center - 7702 N IH 35 - San Antonio, TX 78218

Position Type:
Full Time

Education Level: Graduate Degree

Salary Range: $63,873.58 - $71,849.70

Salary Travel Percentage:
Various Goodwill locations

Job Shift: Monday
- Friday 8:00 AM to 5:00 PM

Job Category:
Nonprofit
- Social Services

Work for GOOD at Goodwill

Do you want to make a difference in your community while earning a paycheck?

Would you like to help your community and environment everyday that you come to work?

Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

We are an entrepreneurial non‑profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

We prefer to promote from within. Your growth and advancement is our priority.

Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well‑being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

Change Lives. Make a Difference.

Discover Purpose.

The Counselor position provides short‑term, solution‑focused counseling services within a workplace support program to assist team members experiencing personal or work‑related challenges that may impact well‑being, attendance, job performance, or workplace functioning. This role delivers structured support within a defined session model and collaborates with internal partners to promote employee well‑being, resilience, and retention.

• Conducts structured intake assessments to identify immediate concerns, strengths, and goal areas.
• Provides short‑term, goal‑oriented counseling services using evidence‑based, solution‑focused approaches.
• Assists team members in developing practical coping strategies through psychoeducation and brief skill‑building interventions to address stress, interpersonal conflict, work‑life balance concerns, and barriers impacting workplace or personal functioning.
• Maintains appropriate professional boundaries and scope of practice consistent with licensure standards.
• Identifies when concerns exceed scope of short‑term workplace counseling and facilitates referrals to external mental health providers as appropriate.
• Provides crisis support within scope and follows established protocols for safety concerns.
• Collaborates with management, HR, and internal support programs, as appropriate and consistent with confidentiality, consent, and professional practice standards.
• Maintains timely, accurate, and confidential documentation in accordance with organizational policy and licensure requirements.
• Meets established program metrics related to engagement, service utilization, and goal attainment.
• Upholds ethical…