Case Manager​/Aftercare Coordinator - Touchstone

On Site

Location:

Bulverde, TX

The Case Manager is responsible for using sound professional judgment and best practices to ensure quality case management services are provided to the service population especially in crisis situations, while maintaining compliance with established state and federal standards. The Case Manager shall possess experience in working with children and families. The ideal employee will have excellent oral and written communication skills and should be able to gain the trust of youth and maintain a safe living environment.

• Develops, assesses, facilitates, and monitors all aspects of assigned caseloads.
• Participate in youth intake and assessment interviews.
• Maintainsyouthfiles,collaborates with
  
  Treatment
  
  Director/therapisttodevelopgoal-oriented child plans of service, and maintains confidentiality in all youth and program operations and communications.
• Uses electronic medical record, both on-site and remotely, to compile, maintain, and distribute appropriate documentation.
• Establishessupportiveandcollaborativerelationshipswithyouth,families/guardians and,as applicable, external stakeholders.
• Prepares and submits documentation, including assessments and other such reports within required timelines.
• Discusses with assigned youth, on a weekly basis, the circumstances key aspects of the Integrative Service Planincludingfutureplacementoptions ,dailylivingcircumstances,and other post-discharge services.
• Provides crisis intervention for youth and families.
• Attendsandparticipatesintraining,workshopsandin-servicesprovidedby
  
  Touchstone Alliance or outside agencies as required.
• Maintains professional and ethical standards as documented by Touchstone Alliance and serves as a positive, professional rolemodel.
• Complies with Touchstone’s written policies and procedures and adheres to all applicable personal and organizational licensing standards and funding source guidelines.
• Participates in the development of assessment, service delivery, discharge, and aftercare plans.
• Reports any/all suspecting abuse and neglect to the Administrator on duty who will make and immediate report to DFPS attxabusehotline.org.
• Administers and documents the delivery of all prescribed medications.
• Provides case management services to youth and assists staff with GRO compliance.
• Ensures regular contact between youth and family, when applicable, and monitors psychological, mental, emotional, physical, environmental well-being through youth’s communications.
• Providesresourceinformationandreferralstocommunityorganizationsforevidence-based therapeutic interventions.
• Performs on-site crisis intervention to prevent escalations of high-risk behaviors, relapses, hospitalizations, placement disruptions, and other negative outcomes.
• Provides "PRN" (as needed) services including 24-hour awake, continuous coverage to meet the particular needs of ayouth.
• Consults with Treatment Director and other specialists, and/or treatment team members concerning plans of care and makes recommendations as needed.
• Ensures that medical and psychiatric appointments for diagnostic assessments are scheduled and completed according to state regulations.
• Obtains external medical and dental records and makes appointments as necessary.
• Assist with home, campus, and classroom maintenance andupkeep.
• Interfaces with other staff and childcare professionals as a team player.
• Perform other related duties as required.

• Develop and implement comprehensive discharge planning from the start of placement, incorporating input from the Service Planning team, family members, and community providers.
• Ensure assessments are conducted as needed and maintain detailed documentation ofchild…