Hospital - Case Manager

The Case Manager will coordinate activities that promote quality outcomes, patient throughput, and discharge planning while supporting a balance of optimal care and appropriate resource utilization. The Case Manager will identify potential barriers to patient throughput and quality outcomes minimizing delays in discharge plans.

• Conduct psychosocial assessments to identify patient needs and develop appropriate care plans.
• Collaborate with physicians, nurses, and other healthcare professionals to ensure coordinated and comprehensive patient care.
• Participate in interdisciplinary team meetings and contribute to care discussions and decision-making processes.
• Assist patients and families with discharge planning, including arranging for home care services, rehabilitation, or other necessary follow-up care.
• Advocate for patients' needs and preferences, ensuring their voices are heard and their care preferences are respected
• Address any issues related to patient rights, access to care, or ethical considerations in collaboration with the care team and hospital leadership..
• Coordinate with community resources and agencies to provide patients with additional support.
• Serve as a liaison between patients, families, and the healthcare team, addressing any concerns or questions related to care and treatment
• Provide guidance and support to patients and families regarding care options, resources, and follow-up plans.
• Provide education to patients and families about available resources and services
• Develop and implement support groups or educational programs for patients and families.
• Monitor patient progress and adjust care plans as necessary to achieve optimal health outcomes.
• Document patient assessments, care plans, and progress notes accurately and in a timely manner. Maintain accurate and confidential patient records and documentation

• Ability to work effectively as part of an interdisciplinary healthcare team.
• Ability to advocate for patients and navigate complex healthcare systems.
• Strong assessment and problem-solving skills.
• Ability to work collaboratively and flexibly with a diverse team
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
• Ability to provide empathetic and non-judgmental support to patients and families.
• Thorough understanding of medical terminology and hospital procedures.
• Familiarity with community resources, support services, and public assistance programs.
• Ability to manage multiple priorities, effective organizational and time management skills, along with strong teamwork skills.
• Demonstrated proficiency in the use of Electronic Medical Record and Case Management software.
• Effective computer skills using Microsoft Office (Word, Excel, PowerPoint, etc.) and database software.
• LMSW or RN license required upon hire.

• Bachelor's in Nursing or
• Masters Social Work

• Minimum of 2 years of experience in a hospital or acute care setting

This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond.

UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business,…