Software Development Engineer - Automation

Staff Automation Engineer

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Staff Automation Engineer is a technical leader within the Automation Center of Excellence, responsible for delivering scalable, enterprise-grade automations using Automation Anywhere A360, UiPath, Power Automate and Agent Process Automation (APA). This role leads end-to-end automation execution, spanning process analysis, solution architecture, development, testing, deployment, and hypercare. The engineer brings deep expertise in Automation Anywhere platform capabilities, along with strong Python and API integration skills to enable intelligent and agentic automation patterns.

Working closely with business and technology stakeholders, the role translates complex requirements into secure, reusable, and high-impact automation solutions. The position also provides technical leadership through solution design, adherence to enterprise standards, and mentoring of junior engineers. Success in this role requires strong analytical thinking, problem-solving ability, and effective communication across diverse enterprise teams.

Required Qualifications:

• Minimum 8 years of working experience in IT, including enterprise application support/integration
• Minimum 5 years of hands-on process automation/RPA delivery experience (analysis, build, test, deploy, hypercare)
• Minimum 5 years of hands-on Automation Anywhere experience (A360) and/or UiPath or Power Automate as a senior/lead developer within an enterprise Automation CoE.
• Deep experience with Automation Anywhere A360 (Control Room, device pools/bot runners, queues, credentials/locker, packages, bot lifecycle, AARI as applicable), UiPath (Studio, Orchestrator, Action Center, and Agentic Features), Power Automate.
• Experience designing and implementing agentic automation / Agent Process Automation (APA) patterns (e.g., human-in-the-loop, tool/function calling, prompt/version control, evaluation/monitoring, and safe-guardrails)
• Python/Pythonic skills: ability to write clean, testable Python (packages, virtual environments, logging, exception handling) and integrate Python and APIs into automation solutions
• Experience with Process Analysis, Design, Implementation and System Testing
• Strong technical experience in architecting and building end-to-end solutions
• Experience with Business and Technical requirements
• Strong understanding of XML and XSD structures
• Understanding and building custom APIs
• Experience leading projects end-to-end including UAT & hyper care
• Effective written and oral communication skills
• Solid Problem-Solving and Analytics skills to understand complex requirements, define advanced technical/functional solutions, troubleshoot issues, and identify fixes
• Demonstrated desire for continuous improvement and learning
• Ability to communicate effectively with a diverse set of clients and vendors across multiple disciplines
• Proficient in analyzing complex systems (applications/data structures) and their associated relationships.

Preferred Qualifications:

• Current Automation Anywhere certifications (A360 Advanced/Master as applicable) and/or Control Room administration experience, and/or UiPath Automation Developer Professional or Automation Solution Architect Professional and/or Power Automate(Power Automate RPA Developer Associate or Power Platform Solution Architect Expert)
• Hands-on experience in IQ Bot /Meta Bot / Task Bot
• Experience with GenAI/LLM integrations for automation (e.g., document understanding, classification/extraction, copilots/assistants) and operationalizing them responsibly
• Python ecosystem familiarity (requests, pandas, pytest) and CI/CD practices for automation code (source control, pipelines, code reviews)
• Technically Proficient in both Windows and Linux server operating systems
• Strong work…