Senior ServiceNow Developer
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-07-22
Listing for:
Dysrupit India
Full Time
position Listed on 2026-07-22
Job specializations:
-
Software Development
Javascript, Computer Software / Middleware, IT Specialist, Backend Developer
Job Description & How to Apply Below
We are seeking experienced Service Now Senior Developers / Technical Consultants to support a large-scale Customer Service Management (CSM) initiative within a complex healthcare enterprise environment. This role focuses on hands‑on platform development, workflow automation, integrations, and scalable Service Now solution delivery. The ideal candidate is a true developer and technical consultant with strong experience across CSM and ITSM implementations, capable of operating independently while collaborating with architects, stakeholders, and cross-functional teams.
Role& Responsibilities
- Design, develop, and configure Service Now solutions across CSM and ITSM environments.
- Build scalable workflows, automations, and platform customizations within Service Now.
- Develop and maintain custom applications, integrations, and Service Portal functionality.
- Configure and support Flow Designer, workflows, subflows, and automation logic.
- Create and maintain client scripts, business rules, script includes, UI policies, UI actions, and ACLs.
- Design and manage data models including custom tables, relationships, and CMDB integrations.
- Develop integrations using REST APIs, spokes, import sets, and transform maps.
- Collaborate with architects, stakeholders, and delivery teams to translate business requirements into technical solutions.
- Participate in troubleshooting, optimization, and platform enhancement efforts.
- Support enterprise-level implementations while maintaining development best practices and platform scalability.
- Strong hands‑on Service Now development experience.
- Experience implementing and supporting Customer Service Management (CSM).
- Strong scripting experience utilizing Glide APIs and Service Now development best practices.
- Strong understanding of data modeling, table relationships, extensions, and platform architecture.
- Experience with ACLs, role-based security, and platform governance.
- Flow Designer experience including custom flows, subflows, and automation development.
- Experience with Service Portal and UI configuration.
- Experience with Import Sets and Transform Maps.
- Experience with REST API integrations and third‑party system connectivity.
- Ability to work within both legacy and modernized Service Now environments.
- Strong troubleshooting and debugging capabilities.
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- CIS Customer Service Management (CIS-CSM) Required
- Additional CIS certifications are a plus
Position Requirements
10+ Years
work experience
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