Infrastructure Development

Collaboration and Communication Product Line Engineer

Significant experience in both systems engineering and software development. Proficient in at least one of the infrastructure disciplines and functions: internals of distributed operating system (Unix/Linux, Windows, Z/OS) internals, systems programming, network programming, experience in large scale software development in one or more of the programming languages (C, C++, Perl, Python, Java, C#,.NET), enterprise scale and resiliency, experience in system and software security and entitlements (SSO, windows, Kerberos, LDAP, Windows AD), modern compute technologies (e.g., virtualization, cloud), experience with Agile development process and automated testing, experience working across large infrastructure environments and distributed across multiple data centers, experience in end-to-end systems automation and orchestration, experience in systems and application monitoring systems and instrumentation.

The Collaboration and Communication Product Line in EWP is responsible for engineering, developing, and supporting modern enterprise-wide solutions that allow our global workforce to effectively collaborate and communicate internally and with our global client base. Our global scale presents a great opportunity to drive the innovation that will continue to fundamentally transform the way we work. As a member of the team, we look first and foremost for people who are passionate about solving business problems through teamwork and innovation, while leveraging product development and engineering best practices.

You will be required to apply your depth of knowledge and expertise to all aspects of the software development and platform engineering lifecycle, working with agile product teams and partnering with stakeholders to drive towards common goals aligned to our employees and customers.

The sky is the limit:
We expect you to push product boundaries and explore areas including cloud computing, AI/ML, serverless computing, mobile, and big data technologies to achieve our goals and deliver products that delight our customers. We have a people-oriented culture with an obsession for user experience, design, engineering excellence, experimentation, learning, and continuous improvement. You’ll work in a collaborative, trusting, thought-provoking environment that encourages diversity of thought and drives innovative solutions that are in the best interests of our customers and our team.

Responsibilities:

• Ability to apply system thinking across large global private and public cloud deployments and large scale application platforms
• Capable of leading software based feature teams and or complex deployments
• Applies strong software development practices, cloud based architecture patterns in building and deploying solutions
• Works with development teams throughout the software life cycle ensuring sustainable software releases
• Architecture experience is applying resiliency patterns to drive availability
• Drive the concept of SLOs, SLIs and error budgets to ensure stability and performance
• System thinking - Lead and participate in performance tests: identifying bottlenecks, opportunities for optimization, and capacity demands; participate in systems design & architecture reviews associated with Resiliency and Telemetry implementation
• Ability to leverage analytics, usage patterns and telemetry to understand, troubleshoot and resolve issues and build proactive measures to mitigate future issues.