Shift Leader​/Delivery Driver - Westover Hills

9602 State Hwy 151, Ste 105, San Antonio, TX 78251

Position: Shift Leader / Delivery Driver - Westover Hills
Location: Westover Hills 9602 TX-151 Ste 105 San Antonio, TX
Job : 9476
# of Openings: 3

At Tiff’s Treats, we bring happiness to customers by delivering warm, delicious treats, and we’re currently seeking enthusiastic On Duty Managers (ODMs) to join our team! This role is a unique opportunity to step into a leadership position whenever our salaried managers are away, ensuring the store operates smoothly and efficiently.

When not serving as the ODM, you'll work as either a Kitchen Team Member or Delivery Driver, contributing to the overall success of the team.

This is a part‑time, non‑exempt, hourly position. The schedule will be flexible, yet varied, encompassing day, night, and weekend shifts, typically between 7 AM and 11 PM.

• Earn $18/hr for ODM shifts.
• Serve as the manager on duty in the absence of salaried managers, leading the team and ensuring smooth store operations.
• Oversee, train, and evaluate the work of 3–6 employees per shift, fostering a productive and positive work environment.
• Manage daily operations, including product preparation, sales, inventory, and service to ensure a seamless guest experience.
• Execute opening and closing procedures, complete daily paperwork, and conduct inventory checks to maintain accuracy.
• Optimize delivery efficiency by routing orders to maximize speed and delivery business.
• Maintain a positive, can‑do attitude, setting the tone for the team and leading by example in every role.
• Assist with front‑of‑house tasks, including greeting customers, taking orders, handling transactions, and ensuring order accuracy.
• Support performance management, including coaching team members and providing feedback or corrective actions as needed.

• Earn $15/hr for Kitchen shifts.
• Bake and prepare warm, delicious treats to perfection, following company recipes and quality standards.
• Accurately package orders for delivery or pickup, ensuring a delightful customer experience.
• Maintain a clean, organized, and safe kitchen environment while upholding food safety and sanitation guidelines.

• Earn $10/hr + delivery fees and 100% customer tips for Driver shifts.
• Deliver warm, freshly baked treats quickly and efficiently using a Tiff’s Treats company vehicle or a personal vehicle when needed.
• Provide outstanding customer service by greeting customers with a smile and ensuring a positive delivery experience.
• Assist with various in‑store duties, including order packaging and cleaning, to support overall store operations.

• Flexible & versatile – Must be willing to work both Delivery Driver and Kitchen shifts as needed throughout the week.
• Leadership experience – A minimum of 6 months of leadership and/or management experience in a fast‑paced environment.
• Availability for peak business days – Must be available to work on our busiest days of the year, including Bosses’ Day, Admin Pro Day, and Valentine’s Day.
• Clean driving record & valid license – A current, valid driver’s license with a clean driving record is required.
• Proof of auto insurance – Must have current car insurance, with the driver’s name listed as an authorized driver.
• Personal vehicle for deliveries – Must have access to a personal vehicle for deliveries when company vehicles are occupied. Drivers will receive additional compensation for using their own car.
• Safe & responsible driving – Must be able to safely operate a vehicle, follow all traffic laws, and maintain a clean and organized vehicle at all times.

• Competitive Pay – Shift Leaders start at $18/hr.
• Paid Training – Learn and grow while getting paid.
• Sweet Perks – Enjoy up to six dozen free cookies per week.
• Paid Time Off – Recharge, relax, and enjoy well‑deserved time off.
• Comprehensive Benefits – Generous contributions toward medical and dental insurance for eligible employees and their families.
• Retirement Savings – 401(k) program with company matching after just six months.
• Support when you need it – Access to our Employee Assistance Program.
• Career Growth – We love promoting from within—some of…