Assistant Operations Manager

Benefits

• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Precision Packouts is a growing contents and textiles restoration business. The Assistant Operations Manager plays a critical role in delivering on our core values of Commitment to Quality Service, Continuous Improvement, Caring, and Communication by providing operational support in remediation efforts for client contents and leading teams of technicians.

• Oversee and manage a team and aid in the inventory, packout, cleaning, vaulting, wrapping, staging, and packback of contents.
• Communicate with insureds as needed while on job sites.
• Manage a job from start to finish, including communication with the insured, adjuster, leading a team in the field, coordination with subcontractors, and assisting with project staffing decisions.
• Ensure all operations procedures and protocols are followed by the team while on active jobs, in the warehouse, or while traveling.
• Manipulate contents at the client site to allow remediation crew to perform required tasks.
• Operate iCat inventory software on a company‑provided iPhone.
• Make job‑related updates in Proven Jobs Desktop and Mobile applications.
• Take exceptional care to package contents to prevent damage during transport.
• Transport contents between the client site and our warehouse facility.
• Maintain equipment used in daily tasks.
• Drive vehicles, including the company’s 16‑foot box truck.
• Drive forklift to move contents within our warehouse.
• Assist with obtaining online company reviews from customers.
• Ensure proper supplies are in inventory and request orders when needed.
• Aid in the training of new employees.
• Maintain an organized and clean warehouse.
• Perform daily checks on company vehicles and forklift maintenance.
• Apply corporate values.

• 5+ years of experience in restoration, preferably within the contents restoration industry.
• Bilingual speakers (English & Spanish) strongly preferred.
• IICRC Certifications Preferred.
• Eligible to operate a motor vehicle per Blue Kangaroo’s Motor Vehicle policy.

• iCat inventory software experience.
• Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic.
• Must be authorized to work in the United States.

The employee must regularly lift and/or move between 25-75 pounds. Duties require standing, walking, bending, sitting, seeing, typing, handling material, reaching with hands and arms, and talking and hearing.

• Worker is regularly subject to inside and outside environmental conditions.
• Worker is regularly subject to one or more of the following atmospheric conditions that affect the respiratory system or skin: fumes, odors, dusts, mists, gases, and/or poor ventilation.
• Worker is occasionally subject to extreme cold (temperatures below 32 °F).
• Worker is occasionally subject to extreme heat (temperatures above 100 °F).
• Worker is occasionally subject to hazards including moving vehicles, heavy objects overhead, and exposure to chemicals.
• Worker is occasionally subject to air and/or skin exposure to oils and other cutting fluids; respirator may be required.

Blue Kangaroo PACKOUTZ is a comprehensive contents cleaning and restoration company focused on industry best practices for handling personal and business assets. We restore what people value most, making the process seamless and stress‑free.

We look for individuals with skills such as truck driving, warehousing, sewing, woodworking, crafting, cleaning, and other restoration‑related activities. Each member learns the entire process while honing in on specific skills through an extensive training program.