Medical Assistant - Shelter
Listed on 2026-02-14
-
Healthcare
Job Description
MEDICAL ASSISTANT - SHELTER
NON-EXEMPT
URBAN STRATEGIES – REFUGIO UNACCOMPANIED CHILDREN
FIVE DAYS PER WEEK, 40 HOURS PER WEEK; 12 MONTHS PER YEAR
24 HOUR, 7 DAYS PER WEEK
* THREE SHIFTS
* if applicable
HEALTH SERVICES COORDINATOR, REFUGIO
Organizational OverviewUrban Strategies exists to equip, resource, and connect faith- and community-based organizations that are engaged in community transformation to help families reach their fullest potential. We work with trusted faith- and community-based organizations and focus on the Latino community to engage and come alongside the whole family. Our vision is that all children and families reach their full potential.
Our work is guided by our three core values:
Authentic Relationships, Servant Leadership, and Intentional Compassion.
- Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth.
- Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities.
- Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.
Our organization is headquartered in Washington, D.C., and our administrative offices are located in Arlington, VA. Our team works across the United States with direct service centers located in Texas and Florida.
Program OverviewThe Refugio Unaccompanied Children Shelter and Foster Care Program provide 24-hour care and services serves infants, toddlers, tender age, and standard age children in immigration custody who are awaiting release to their sponsors.
Position OverviewThe Medical Assistant will perform assigned medical care activities in the shelter. This position will assist in the documentation of medical activities including daily/monthly reports, escorting children to Medical, Specialty, Dental, Vision and Hearing services, Laboratory, imaging services, processing Treatment Authorization Requests (TARS), updating the UC Portal, and patient record processing. This employee works closely with Health Care Providers and Dental Providers, Youth Care Staff, and other related departments.
The Medical Assistant will be directly reporting to the Health Services Coordinator/Medical Coordinator or Program Director/Assistant Program Director.
- Responsible for interviewing and recording medical/personal information on child’s medical files
- Assists in controlling patient flow, explaining medical procedures and prepare the child for medical exams
- Acts as an interpreter when necessary for the medical provider
- Performs/prepares basic laboratory tests in facility:
Draws blood samples, conducts tests of urine samples, screen for vision and hearing levels, and takes vital signs and records information on charts, as applicable. - Administers vaccines Health Care Professional orders in accordance with Office of Refugee Resettlement (ORR), Center for Disease Control (CDC), Vaccine for Children (VFC), State and Federal regulations
- Assists with medical file audits, documentation of activities including daily/monthly reports, patient record processing, data entry on ORR UAC Portal and Urban Strategies Information Management System.
- Submit Significant Incidents Report regarding Medical Issues within the required time frames under the Health Service/Medical Coordinator and Program Director guidance.
- Escorts/Transports child(ren) to medical, dental outings.
- Schedules medical visits which include Dental, Specialty, and diagnostic testing.
- Communicates medical concerns with the child concerning their disease, prevention of disease, and treatment plans as indicated by Health Care Professional and provide responses to questions.
- Must respond and comply to individual emergency medical needs immediately involving children in care.
- Dispense Medication, adhere to established Medication Administration procedures and Health Care Professionals orders.
- Orders and maintains medical supplies and Over the counter inventory is maintained by checking stock to determine expiration dates, inventory level; anticipating needed supplies; placing and expediting orders; verifying receipt; using equipment and supplies as needed to accomplish job results.
- Maintains and adheres to Confidentiality and HIPAA regulation at all times.
- Participate in Quality Improvement as required
- Cleans up and sterilizes all technical areas and equipment
- Performs duties in a safe manner.
- Follows the Urban Strategies corporate safety policy.
- Participates and supports safety meetings, training, and goals.
- Ensures safety and security of all children and the operating conditions within area of responsibility.
- Maintains a clean and orderly work area
- Adheres to Urban Strategies, ORR, CDC, State and Federal regulations, policies, and procedures.
- Other duties as…
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