Sr. Manager U.S. Customs Import & Export

Posting Title

Sr. Manager U.S. Customs Import & Export – Mattel Sales Corp.

R236340

Mattel Sales Corp.

San Bernardino, California

USD $136,000 - $170,000 Yearly

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate's work location, skills and experience.

Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

CREATIVITY IS OUR SUPERPOWER. It's our heritage and also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day.

We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The U.S Customs & Import/Export department primarily oversees the inbound movement of containers, trailers, and air shipments from our manufacturing plants overseas and cross‑border to our Distribution Centers/Mattel Campuses in the United States. The department also serves as an in‑house broker to process customs clearance on Mattel products and ensures compliance with Customs & Border Protection (CBP) which includes proper HTS (Harmonized Tariff Schedule) classification, ISF (Importer Security Filing) compliance, and identifying those products that fall under particular Trade Agreements for duty exemption.

As our Sr. U.S. Customs Import & Export Manager, you will lead and oversee Mattel's U.S. Customs Import & Export operations, ensuring full compliance with U.S. Customs and Border Protection (CBP) regulations and other applicable government agency requirements. This role plays a critical part in protecting the company's regulatory standing while enabling efficient and compliant cross‑border trade operations.

You will be responsible for leading and developing the Customs compliance team, setting clear performance expectations, and driving accountability across key compliance metrics. This includes oversight of import and export transactions, customs documentation accuracy, tariff classifications, valuation, country of origin determinations, and trade program eligibility. You will also conduct audits and reviews to strengthen internal controls and mitigate risk.

In close partnership with Logistics, Supply Chain, Legal, Finance, and external customs brokers, you will ensure alignment between regulatory compliance and operational efficiency. Additionally, you will coach and develop team members to build deep subject matter expertise in tariff classification, CTPAT, FTZ, drawback, and other trade compliance programs—fostering a culture of continuous improvement and operational excellence.

• Manage AOP, plan, achievement and deviation analysis.
• Actively participate on annual carriers bids for Ocean, Drayage, Land and Air.
• Provide reporting (departmental, financial, etc.) & data analysis on an ad‑hoc level for upper management.
• Develop and monitor department KPIs for delivery performance, customs compliance metrics, EDI data & quality (Infor/GT Nexus), etc.
• Assess HTS classification/duty on new lines of product applying GRIs & current CBP guidelines.
• Maintain Part Master to keep current with latest rulings & announcements from CBP.
• Develop tools to bring visibility to potential issues & service failures for both our vendors and as an internal department.
• Partner with Global Security to oversee the CTPAT compliance program.
• Lead the Import Self‑Assessment (ISA) compliance program and related compliance governance requirements.
• Consistently strive to innovate & streamline department tasks by collaborating with fellow employees & outside departments.

We are seeking a candidate with the ability to interpret and apply complex international trade and regulatory requirements, including U.S.…