Insomniac - Seasonal Industry Hospitality Host

WHO ARE YOU?

Do you enjoy dance music? Do you excel at elevated customer experience? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of the event operations space. Is this you? Read on…

We are looking for Industry Hospitality Hosts to provide an elevated experience for our Industry guests. This position will report to the Director, Industry Hospitality. This is not a remote position and will be required onsite at various locations.

Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state‑of‑the‑art lighting, pyrotechnics and sound design, large‑scale art installations, theatrical performers and next‑generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority.

Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac’s events have taken place in 13 countries across five continents. The company’s premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

• Communication:
  • Provide exceptional customer service by answering headliner questions, addressing concerns, and sharing relevant event information.
  • Actively engage in team communication via group Whats App chats.
  • Coordinate with various onsite departments, including staging, security, and food & beverage.
  • Communicate any operational challenges or issues to management in real time.
  • Demonstrate creativity, adaptability, and a proactive attitude in completing a wide variety of tasks.
• Operations:
  • Assist with the initial setup of assigned areas prior to event opening, and maintain a clean, organized workspace throughout the duration of the festival.
  • Event setup (load in) and breakdown (load out) include but are not limited to setting up and striking bike rack, bike rack covers, rope and stanchion, coolers and other equipment.
  • Setup areas based on detailed layout drawings and plans.
  • Reset or "flip" designated areas nightly to prepare for the next day’s show.
  • Perform additional duties and support special projects as assigned by management.
• Inventory:
  • Manage nightly beverage tracking, including pickup, distribution, post‑show collection, and post‑show inventory.

• 2+ years of experience in artist operations at live events.
• Proactive and creative thinker; problem solving and ability to “think on your feet.”
• Ability to work long hours, weekends, and travel (as needed).
• Personable, professional, enthusiastic and able to work well in a group environment.

• Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines.
• Must be able to tolerate loud noise levels and drastic temperature climates while working on site at various event locations.
• Must be able to work in open‑concept office space.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics),…