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CXO Specialist - Member Advocate
Job in
San Bernardino, San Bernardino County, California, 92409, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
Key Responsibilities Provide exceptional customer service to members, addressing inquiries from escalation and service recovery channels Conduct member outreach and collaborate with partners to facilitate a positive member experience Document member interactions accurately and support outcomes reporting in all systems
Required Qualifications Minimum of two years of customer service experience High School Diploma or GED required;
Bachelor's degree preferred Knowledge of Medicare Managed Care Plans required Intermediate knowledge of MS Suite Bilingual skills preferred
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