San Bernardino Nissan - Front Desk Receptionist - Part Time

San Bernardino Nissan is looking for a part-time Receptionist to work evening shifts during the week and weekend. You are the first face our guests see when they walk in our front doors. We are looking for a friendly, helpful, and dependable new employee to add to our team. As a Receptionist, we provide exceptional customer service for all walk-ins on the showroom floor and all calls we receive over the phone.

It is our duty to answer all inbound calls in a professional customer-friendly manner and transfer all calls to the correct party or department in a timely manner. We are the first person our guests speak with, and we play a big role in transitioning our guests to our Sales team or other departments. This is an entry-level position that is part-time with the ability to learn more.

Answers all calls in accordance with company policies, using the company approved greeting in a friendly and professional manner

• Responds quickly and accurately to incoming telephone calls by transferring to the correct party
• Greets and directs guests to the correct individual and notifies the appropriate person that their guest has arrived
• Answers basic customer inquiries and refers more complex inquires to the appropriate person
• Gain knowledge of services other departments offer to assist our guests
• Must have great customer service skills and capabilities to work with our guests and team members
• Time management, communication, and multitasking skills are a must
• Ability to work closely with Management team, Sales team, Service team, and Accounting office

• Holidays
• Monday to Friday
• Weekends

• customer service: 1 year (preferred)
• Receptionist: 1 year (preferred)

• San Bernardino, CA

• Sorting and sending mail
• Answering and routing phone calls
• Other duties as assigned