Services to Students w​/Disabilities, Student Success Coach - Student Assistant

Overview

Services to Students w/ Disabilities, Student Success Coach - Student Assistant

Job no: 555018 Work type: Student Assistant Location: San Bernardino - San Bernardino Campus Categories: Administrative, Temporary, Part Time, Unit 15 - CSUEU - Student Assistants

Job Summary: The SSD Student Success Coach is a peer-based role within Services to Students with Disabilities (SSD), designed to support CSUSB students with disabilities as they navigate college life, connect to campus, and build academic confidence. Student Success Coaches serve as mentors through SSD’s Abilities Mentor Program, offering individualized support in areas such as time management, self-advocacy, and access to resources.

• Serve as a peer mentor to SSD students, offering support in time management, self-advocacy, and academic navigation
• Maintain professional etiquette while conducting outreach via phone, email, and social media
• Assist with planning, developing, and implementing SSD events, workshops, and community programs
• Support the scheduling and delivery of SSD events including but not limited to: mentor mixers, social gatherings, and campus receptions (advance notice will be provided)
• Maintain records of mentee engagement, as well as files and documentation related to events and program activities
• Complete reports and submit required documentation in a timely manner
• Assist with updating departmental resource guides and communication materials for students, staff, and faculty
• Refer students to appropriate on- and off-campus resources and assist with scheduling appointments when needed
• Attend SSD staff meetings, required trainings, and professional development workshops (advance notice will be provided)
• Contribute to internal SSD projects and provide constructive feedback to improve student support services
• Other duties as assigned

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
• Special
  
  Qualification:
  
  Admission or registration as a CSU student.
• As a Bridge Student Assistant, the student need not be registered as a student, but must have been enrolled as a CSU student the previous term and is registered for the following term.

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement:
  Social Security Card

• Technologically proficient in Microsoft Office and Google Drive
• Experience working in a customer service-driven environment
• Ability to multi-task while managing multiple projects and adhering to deadlines
• Willingness to work with an ethnically diverse and culturally pluralistic student body and staff
• Proven communication, interpersonal, and organizational skills
• A commitment to serving students
• Ability to work as part of a team
• Ability to work with a high degree of autonomy
• Dependable
• Ability to work a minimum of 10-15 hours per week

Student Employment Anticipated Hiring Range: $16.90 per hour.

The compensation offered will consider internal equity and experience among other factors.

Work status:
Part-Time, Temporary, Seasonal

Working hours:

Varies as the SSD office is open Monday – Thursday 7:00am – 8:30pm & Friday 7:00am – 5:00pm

The Final date to receive applications is:
March 6, 2026 at 11:55PM
; however, the position may close when an adequate number of qualified applications are received.

This is an On-Campus Only position. Student Employees are not eligible to telecommute at any time.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).