Yotie Oso Undergraduate Retention & Success; YOURS) AANHPI Student Achievement Program - Student Assistant

Job no: 562104
Work type: Student Assistant
Location: San Bernardino - San Bernardino Campus
Categories: Administrative, Temporary, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants

The Yotie Oso Undergraduate Retention & Success (YOURS) AANHPI Student Achievement Program is a culturally responsive student success initiative at California State University, San Bernardino. YOURS supports the academic achievement, personal development, career readiness, cultural connection, and overall well-being of Asian American, Native Hawaiian, and Pacific Islander (AANHPI) students, particularly those who are underserved or the first in their families to attend college.

The Student Assistant, Peer Mentor/Advocate is a student leadership position that helps YOURS participants successfully navigate college, develop a sense of belonging, connect with campus resources, and work toward their academic and personal goals. Student Assistant, Peer Mentors/Advocates build supportive relationships with students through individual mentoring, proactive outreach, group activities, workshops, cultural programming, and referrals to appropriate campus services.

Student Assistant, Peer Mentors/Advocates are not academic advisors, counselors, or mental-health professionals. They serve as trained, approachable peers who listen, share relevant experiences and strategies, help students understand their options, and connect them with professional support when needed.

This position is an excellent opportunity for students interested in mentoring, education, counseling, psychology, social work, public health, student affairs, cultural studies, community engagement, or related fields.

Under direct supervision of the Director, duties include but not limited to:

Peer Mentoring and Student Support

• Develop welcoming, supportive, and culturally responsive mentoring relationships with YOURS students.
• Assist professional staff in meeting with students through scheduled appointments and designated drop-in hours, offered in person and virtually as assigned.
• Help students navigate the transition to college and develop confidence, self-advocacy, resilience, and a sense of belonging at CSUSB.
• Share student centered strategies related to time management, goal setting, study habits, communication with faculty, campus involvement, and help seeking.
• Listen with empathy and without judgment while maintaining appropriate professional boundaries.
• Encourage students to recognize and draw upon their strengths, identities, lived experiences, and cultural community wealth.

Academic and Career Success

• Conduct proactive outreach to students through phone calls, email, and other approved communication methods.
• Check in with students regarding academic progress, adjustment to college, engagement, and support needs.
• Connect students with academic advising, tutoring, supplemental instruction, career services, scholarship opportunities, financial aid resources, and other appropriate services.
• Help students prepare for meetings with academic advisors and/or faculty and identify questions they may want to ask.
• Promote workshops and opportunities related to academic success, career exploration, internships, professional development, scholarships, and high demand career fields.

Programs, Workshops, and Community Building

• Assist with the planning, promotion, implementation, and evaluation of YOURS workshops, cultural programs, learning communities, and signature events.
• Assist in co-facilitating peer-led workshops, group conversations, and Talking Circles addressing topics such as identity, family expectations, belonging, academic stress, wellness, career development, and the college experience.
• Help create affirming spaces where students can build community, share experiences, and learn from one another.
• Support culturally relevant programs and events that celebrate the diversity of Asian American, Native Hawaiian, and Pacific Islander communities.
• Participate in outreach events, orientations, classroom presentations, tabling activities, and campus campaigns.
• Collaborate with the APIDA Center, First Peoples Center, Counseling and Psychological Services, Academic Success and Undergraduate Advising, student organizations, and other campus and community partners.

Program Operations and Professional Responsibilities

• Maintain accurate and timely records of mentoring contacts, outreach efforts, referrals, attendance, and program participation.
• Assist with…