Academic Success & Undergraduate Advising, Peer Advisor, Coyote - Student Assistant

Academic Success & Undergraduate Advising, Peer Advisor, Coyote Experience - Student Assistant

Apply now Job no: 562100
Work type: Student Assistant
Location: San Bernardino - San Bernardino Campus
Categories: Administrative, Temporary, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants

Under the direct supervision of the Director of Mentoring & Student Development and working with the Lead Coordinator and Advisor of Coyote Experience, the Student Assistant Peer Advisor assist with peer level academic advising and support to students majoring in programs within the Jack H. Brown College of Business and Public Administration (JHBC).
Peer Advisors assist students understand major and general education requirements, build class schedules, navigate university systems and academic processes, and connect with college-specific academic, career, and engagement opportunities. They also support students through outreach and referrals designed to promote academic success, belonging, and continued progress toward graduation.

Responsibilities:

Under the direct supervision of the Director of Mentoring & Student Development and working with the Lead Coordinator and Advisor of Coyote Experience, duties include but not limited to:
- Assist professional staff in meeting with JHBC students, through drop-in advising, and during scheduled programs or events.
- Assist students understand major requirements, general education requirements, course sequencing, and class-schedule options using approved advising resources.
- Assist students with navigating and understanding PAWS, myCAP, class search, registration tools, and other student systems.
- Explain common academic policies and procedures within the scope of training and refer complex questions to a professional academic advisor or appropriate campus office.
- Connect students with JHBC academic departments, faculty, student organizations, internships, career resources, workshops, and other college specific opportunities.
- Provide information and referrals to ASUA, JHBC, and other campus or community resources that support student success and wellbeing.
- Participate in outreach calls, emails, and other approved communication with students to encourage registration, academic planning, use of campus resources, and timely completion of important tasks.
- Assist professional staff in providing advising related presentations, workshops, orientation activities, and Coyote Experience events.
- Maintain accurate and timely notes or records of student contacts and referrals in approved systems.
- Participate in required training, team meetings, and regular supervision with the Director, Lead Coordinator, JHBCBPA student success team, and other ASUA staff.
- Maintain student confidentiality and follow FERPA, university policies, and ASUA procedures.
- Perform other related student-support and general office duties as assigned.

Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
• Special
  
  Qualification:
  
  Admission or registration as a CSU student.

Required Qualifications:

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement:
  Social Security Card

Preferred Qualifications:

• - Communication and interpersonal skills
• - Ability to engage with a diverse student population.
• - A friendly and welcoming attitude and willingness to assist others and contribute to a positive office environment.
• - Ability to follow directions, work independently, and collaborate as part of a team.
• - Organizational skills, time management, and the ability to balance multiple tasks effectively.
• - Willingness to learn new tools and technologies, including Microsoft Office Suite and social media platforms.
• - Comfort with speaking in front of groups (or a willingness to develop this skill).
• - Adaptability and openness to feedback—this is a space for growth!
• - Must be in good academic and judicial standing (not on probation).
• - Current CSUSB student who meets university student-employment eligibility requirements.
• - maintain a minimum 2.0 semester and…