Front Counter Technician; Fire District

THIS IS A FIRE DISTRICT POSITION ONLY

The San Bernardino County Fire Protection District, Office of the Fire Marshal is recruiting for a Front Counter Technician who, under the general direction of the Assistant Fire Marshal, is responsible for issuing Fire Prevention or Certified Unified Program Agency (CUPA) or Participating Agency (PA) permits; receiving and scheduling requests for inspections; and assisting customers with application, permit and technical questions regarding the submittal process.

• Issuing Fire Prevention or CUPA or PA permits
• Receiving and scheduling requests for inspections
• Assisting customers with application, permit and technical questions regarding the submittal process
• Calculating plan check fees
• Evaluating and verifying all required submittals
• Maintaining accurate computer records on various permits
• Researching and compiling data

The resulting eligible list will be used to fill vacancies as they occur throughout the Office of the Fire Marshal (OFM). The current vacancy exists in Hazmat-CUPA. Indicate your program experience in the Supplemental Questionnaire.

• Summary of Benefits
• Memorandum of Understanding (MOU)
• Modified Benefits Option (MBO) that provides a wage differential

• Pre-Employment Process: A successful background check is required prior to assignment.
• Travel:
  Travel throughout the County may be required and employees will be required to make provisions for such transportation.
• Work Hours:
  
  May occasionally require working overtime, weekends, and/or holidays for special events.
• Sponsorship:
  San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
• Experience:
  
  Two (2) years of full-time experience reviewing forms and applications, performing data entry and records management using automated systems, calculating and invoicing fees, scheduling, with an emphasis on customer service responsibilities and public contact.

The ideal candidate will possess experience in processing fire, building, or other construction related permit applications, as well as excellent customer service and organizational skills demonstrated in a fast-paced environment. Possession of related CA State Fire Marshal, International Code Council or CUPA course certificates are also desired. There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire.

The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include in your application and supplemental questions your experience in meeting the minimum requirements. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire; do not refer to a resume as it will not be reviewed.

To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by close of the recruitment. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.

All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email.

We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your…