Federal Study - Campus Technology Services

Position: Federal Work Study - Campus Technology Services
This posting is to establish a pool of qualified applicants. The department may not be actively recruiting. Applications submitted will remain active for up to one (1) year. Should the department be interested in interviewing you, you will be contacted by the department with the information provided in your application.

San Bernardino Community College District accepts applications for Federal Work Study, hourly positions for our two college campuses (San Bernardino Valley College and Crafton Hills College) on a continuous basis. However, this does not imply the department is actively recruiting for this position. If there is an interest and/or need within the specific department, applicants who meet the requirements will be contacted by the respective department manager.

Job Description:

Technology Support Assistant will be responsible for providing technical support and assistance to the campus community. Student employees will assist in delivering technical services during assigned hours and contribute to maintaining and updating technical resources.

Responsibilities:

* Provide assistance with academic platforms (Canvas, Web Advisor) and self-service tasks

* Perform password resets

* Support students with printing services, including adding funds and providing instructions

* Assist with general tech support tasks (Google Drive usage, adding Wi-Fi, App Stream usage, document conversion)

* Conduct regular checks and maintenance for rooms, computer labs, and laptop carts

* Deliver supplies such as toner and ensure Chromebook and inventory updates

* Assist with event setup, surplus runs, and participate in meet and greets

* Assist technology staff with tasks and calls

Qualifications:

* Students must have in possession of a Federal Work Study award letter for the current academic year.

* Students must be enrolled in a minimum of 6 units.

* Students must have a minimum of 2.0 GPA.

* Students must take a current TB test.

* Successfully pass a live scan screening before employment

* Exhibit excellent customer service skills and willingness to assist students and staff.

* Ability to follow directions and carry out the duties as assigned.

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment:
Work is performed primarily in a standard office setting.

Physical:
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 25 pounds; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard;

and to verbally communicate to exchange information.

Vision:
See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.

Hearing:
Hear in the normal audio range with or without correction.

The person selected for hire will be required to complete the following pre-employment requirements:

* Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate.

* Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement)

* Tuberculosis (TB) risk assessment

* Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details).

Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies

Special Instructions:

Please contact Uvaldo Sifuentes via email at usifuentes to schedule an interview after you submit your application.