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Principal Architect
Job in
San Bernardino, San Bernardino County, California, 92409, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
Cloud Computing
Job Description & How to Apply Below
Key Responsibilities Own the digital chat/messaging architecture on Amazon Connect across web and mobile experiences Design and implement chat contact flows that ensure consistent customer experiences Lead security, privacy, and compliance initiatives for digital channels
Required Qualifications Bachelor's degree in Computer Science/Engineering or equivalent practical experience 5+ years of experience in solution architecture and/or software engineering for digital customer experience 3+ years hands-on experience implementing Amazon Connect digital/chat solutions in production 3+ years of experience building or integrating customer chat experiences using platform APIs/SDKs Solid AWS fundamentals and integration skills
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