Human Resources Information System; HRIS Analyst; Business Systems Analyst II), Human Resource

Human Resources Information System (HRIS) Analyst (Business Systems Analyst II), Human Resources Division

Job no: 552927

Work type: Staff

Location: San Bernardino
- San Bernardino Campus

Categories: Unit 9 - CSUEU
- Technical Support Services, Probationary, Full Time, Information Systems & Technology, On-site (work in-person at business location)

Under general supervision, the HRIS Specialist serves as a key technical resource within the Division of Human Resources, providing expertise and support across HR systems to improve efficiency, accuracy, and user experience. The Specialist administers core HR systems (People Soft/CHRS, LMS platforms, and related HR technologies), ensures data integrity and security, supports implementations, and advances process automation.

This role also leads reporting and analytics, supports change management and training, and partners with IT and the Chancellor’s Office on systemwide initiatives. Through these efforts, the HRIS Specialist advances the Division’s commitment to operational excellence, continuous improvement, and employee engagement.

• Serve as primary contact for HR system issues, enhancements, and end‑user support.
• Coordinate daily operations of People Soft/CHRS, LMS (CSULearn, Sum Total, Linked In Learning, Vector Solutions), and related HR technologies (e.g., websites).
• Ensure system security, permissions, and data integrity.
• Oversee testing, upgrades, integrations, and troubleshooting.
• Conduct audits and assign evaluation programs (e.g., NEOGOV Perform).
• Deliver user training and documentation for HR systems.

• Identify inefficiencies and recommend workflow improvements.
• Lead HR e‑forms and workflow transitions using Adobe Sign, Smartsheet, and OnBase.
• Collaborate with IT and HR teams to integrate tools and streamline document management.
• Measure the impact of automation initiatives and recommend enhancements.

• Develop and maintain reports, dashboards, and data extracts using CHRS/People Soft Query, SQL, Tableau, Smartsheet, and CIRS. May include data analytics from Division of HR websites.
• Conduct audits and ensure compliance with confidentiality and security requirements.
• Provide workforce insights (e.g., retention, engagement, DEI, workforce planning).
• Define key performance indicators (KPIs) and maintain metrics for HR leadership.

• Lead or support HRIS and third‑party system implementations.
• Assist in developing project plans, managing milestones, and conducting UAT.
• Partner with IT and the Chancellor’s Office on systemwide initiatives.

• Assist in developing strategies and resources to support the adoption of new systems.
• Deliver communications, training guides, and knowledge sessions for HR stakeholders.
• Promote system best practices and user confidence.

Perform other classification related duties as assigned, including the completion of required training.

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience that demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis. An advanced degree in a related field may be substituted for the required experience on a year‑for‑year basis.

• Working knowledge of business systems analysis principles and practices, and skill in diagnosing problems and determining system issues.
• Strong project planning and organizational skills to plan, organize, and manage multiple processes and projects.
• Strong communication and interpersonal skills to understand needs and priorities and foster strong relationships and effective communication to ensure alignment and project success.
• Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools.
• Strong analytical skills to evaluate user and business needs and accurately interpret…