Dispatcher-Clerk, Caltrans

Job Summary

CALTRANS Dispatcher Clerk (JC-509098) – District 08 – 602 / 4275. 24/7 dispatch center/traffic management center. Permanent, full-time. San Bernardino County, 13892 Victoria St., Fontana, CA. Eligibility via Cal Trans Dispatcher Clerk exam.

• Operate communication equipment to receive and disseminate routine or emergency messages, broadcasts, and bulletins.
• Maintain logs in Integrated Management Maintenance System (IMMS) and records in accordance with Transportation Communication Guidelines.
• Use IMMS, Lane Closure System (LCS), Computer Aided Dispatch (CAD) system, CHP Media Information Bulletin Board (MIS), telephone, fax, and two-way radio to communicate with CHP, CHP Media, and other agencies.
• Answer calls, extract information, evaluate nature of calls, prioritize them, and respond professionally.
• Independently interpret radio, telephone, and computer messages for routine, hazardous or unusual situations and provide appropriate recommendations or actions per Maintenance Reportable Incident Schematic.
• Work irregular hours, including night shifts, weekends, holidays, and some overtime.
• May be required to report to other district locations as needed.

• Typing certificate for 40 words per minute (net) required.
• Valid driver’s license required when operating a state-owned or leased vehicle.
• Successful background investigation per California Highway Patrol (CHP) and annual signing of CHP Form 101A.
• Minimum qualifications verified prior to interview; educational credentials verified via unofficial, original, or sealed transcripts.

• Type 40 WPM net.
• Possess valid driver’s license.

See benefits summary for Civil Service Employees (state of California) – to view.

• Submit completed application and required documents by the final filing date: 3/5/2026.
• Apply electronically through Cal Career at  (recommended).
• Mail hard copy to Department of Transportation, California Department of Transportation, Attn:
  Caltrans DHR Contact – JC-509098, 1750
  
  E. 4th St., 1st Floor, Santa Ana, CA 92705.
• Drop off during weekdays 08:00-17:00.

Human Resources Contact: Chad Deuschle, ,
Hiring Unit Contact: Christine Harris, ,
EEO Contact: Caltrans EEO Office, ,
California Relay Service: (TTY), (Voice)

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free workplace.