Member Assist Cart Attendant

Member Assist Cart Attendant at Sam's Club

Base pay range

$17.00/hr - $24.00/hr

The member assistant – cart attendant is a great way to start a fulfilling career at Sam’s Club. Apply now!

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available.

You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

You will thrive if you:

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

You will make an impact by:

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area

The member assistant – cart attendant supports the club by assisting with pickup orders, shopping assistance, and cart readiness, contributing to a positive member experience.

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informs members when products are unavailable; offers alternative product options; ensures items are dispensed when members arrive for pickup; resolves member issues and concerns; promotes company products and services. Maintains safety of facility by conducting safety sweeps and handling merchandise according to procedures; reports unsafe situations.

Provides member service by acknowledging members, assisting with purchasing decisions, processing purchases, and assisting with payments according to policies. Locates and organizes merchandise, zones designated areas, maintains availability of carts/flatbeds, assists with transporting items, and maintains parking lot cleanliness. Adheres to company policies, procedures, and ethics; collaborates with managers, coworkers, customers and partners; adapts to change and feedback. Benefits include competitive pay and incentive awards, plus health, financial, and time-off benefits.

Health benefits
: medical, vision and dental coverage.
Financial benefits
: 401(k), stock purchase and company-paid life insurance.
Paid time off
: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO may be used for vacation, sick leave, holidays or other purposes. Amounts depend on job classification and length of employment. PTO may meet or exceed applicable paid sick leave laws.

For information about PTO, see

Other benefits
: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees. Tuition, books, and fees are covered. Eligibility requirements apply and benefits may change. See  for information about benefits and eligibility.

The hourly wage range for this position is $17.00 to $24.00. The actual hourly rate will meet or exceed the applicable minimum wage. Additional compensation may include annual or quarterly performance incentives and other premiums in specific…