Toy Store Associate- Seasonal

Posting Title Toy Store Associate - Seasonal

Requisition Number R238818

Company Mattel Sales Corp.

Location San Bernardino, California

Address 1456

E. Harry Sheppard Blvd

Zip Code 92408

Job Category Retail and Merchandising

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day.

We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:

Provide excellent customer service to Mattel Toy Store customers and drive store sales.

Must be able to work a minimum 3 days per week including Saturday.

What Your Impact Will Be:

• Operate Point of Sale (POS) device and process payments for all guests.
• Enter new customers and update existing customers in the POS system accurately and with correct membership type.
• Maintain an orderly and clean workstation.
• Actively engage with customers to promote weekly specials, add on items and other values and deals.
• Close POS, document sales transactions, track sales metrics and provide reports to management on sales performance and customer feedback at the end of each shift.
• Leave a lasting impression as the FACE of Mattel.

Customer Service

• Greet every customer and provide a friendly and welcoming environment.
• Actively engage with customers to determine their needs and make appropriate product recommendations using comprehensive product knowledge information.
• Promote products, explain features and benefits, and recommend additional products to maximize sales.
• Meet daily service and sales goals.

What We're Looking For:

• Must be able to work at least 3 days per week including Saturday. Full-time hours are available.
• Highly self-motivated team players with a positive attitude and a great work ethic.
• Excellence with customer relations, great communication skills.
• Highly organized and pays attention to small details.
• Impeccable time management.
• Dependable and responsible with an excellent attendance record.
• Ability to manage multiple responsibilities simultaneously and be flexible to changes in priorities and schedules
• Ability to work collaboratively in a fast-paced and sometimes stressful environment.

How We Work:

• We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute:We are a performance-driven company. We strive for excellence and are focused on pursuing best‑in‑class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with…