Housing Navigator​/CSRI RESET; UEC

Position: Housing Navigator/CSRI RESET (UEC)
Housing Navigator/CSRI RESET (UEC)

Job no: 551835
Work type: Auxiliary
Location: San Bernardino - San Bernardino Campus
Categories: Excluded, Administrative, At-Will, Temporary, Full Time, On-site (work in-person at business location)

About University Enterprises Corporation at CSUSB

(This is not a state position)

University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.

Position Summary

Temporary, Non-Exempt, Full Time, Benefited position through 6/30/2026 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).

Salary: $4,980.00 to $5,550.00 per month.

Location: CSRI RESET San Bernardino Center.

Work Schedule

40 hours per week. 8:45am-5:15pm, Monday-Friday (with some evenings and Saturdays required and hours are subject to change depending on business requirements).

First Review Deadline

This position will remain open until filled.

Typical Activities

Under minimal supervision of the RESET Program Manager, the Housing Navigator will work independently to:

Participant Housing Services

• Assist participants in identifying, securing, and maintaining safe and affordable housing.
• Develop individualized housing stability plans tailored to participant needs.
• Support participants in applying for rental assistance and subsidies.
• Provide ongoing follow-up to ensure housing stability and address barriers.

Case Management and Support

• Deliver wraparound case management services, connecting participants to supportive resources (employment, education, treatment, and healthcare).
• Conduct regular check-ins with participants to monitor progress and update housing plans.
• Collaborate with the Program Manager on substance use disorder (SUD) counseling referrals and relapse prevention strategies.

Community Engagement and Partnerships

• Establish and maintain strong relationships with landlords, housing providers, and community partners.
• Advocate on behalf of participants with housing agencies and service providers.
• Participate in community outreach and program-related events.

Data and Reporting

• Maintain accurate and timely documentation of participant services, housing progress, and case notes.
• Input data into case management software to track outcomes and ensure compliance with program and funder requirements.
• Assist in preparing program reports as needed.

Regular travel to participant residences, landlords, and community partners. Using personal means of transportation (with reimbursement provided after the fact).

Minimum Qualifications

• Education & Experience:
  • Associate degree or higher and a minimum of two (2) years of experience working in the human services field.
    
    OR
    
    High school diploma, or its equivalent, and a minimum of four (4) years of experience working in a similar human services position.
• Other:
  • Certified Alcohol and Drug Counselor (CADC) certification is required.
  • Knowledge of housing systems, landlord/tenant relations, and rental assistance programs.
  • Experience providing case management or housing navigation services.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work with diverse populations in a culturally competent and trauma-informed manner.
  • Organizational skills to manage caseloads and meet program deadlines.
  • Proficiency in Microsoft Office Suite and case management software.

Preferred Qualifications

• Bachelor's degree in Social Work, Psychology, Criminal Justice, Counseling, or a related human services field.
• Experience working with justice-involved populations.
• Knowledge of Substance Use Disorder (SUD) services and relapse prevention strategies.

Benefits Include:

• Medical, Dental, Vision, Flex Cash option
• CalPERS Retirement and Cal Pers 457
• Group Term Life/ Accidental Death & Dismemberment (AD&D)
• Holidays & Personal Holiday
• Vacation and Sick pay accruals
• Educational Assistance Benefit is based on availability of funding.
• Workers' Compensation, Unemployment Insurance, State Disability Insurance

EQUAL OPPORTUNITY EMPLOYER

University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.

To view the UEC Affirmative Action Program, please contact UEC Human Resources at UEC-HR Monday through Friday between the…