Sr. Transportation Coordinator

Overview

Posting

Title:

Sr. Transportation Coordinator

Requisition Number: R236057

Company:
Mattel Sales Corp.

Location:

San Bernardino, California

Address: 1456

E. Harry Sheppard Blvd

Zip Code: 92408

Job Category:
Strategy/Planning

Pay Range: USD $27 and $32 Hourly

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate's work location, skills and experience.

Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. We don't just make toys—we create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard; when everyone can show up as themselves and do their best work every day.

We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

The Inbound Transportation and Customs team, part of the Global Supply Chain organization, is responsible for managing the timely, compliant flow of inbound goods across air, truck, and ocean modes. The team ensures cargo is efficiently offloaded, customs cleared, and released for delivery to distribution centers without delay. By proactively resolving customs entry and transportation issues, the department ensures distribution centers receive fully cleared, accurate product ready to support customer fulfillment.

The Opportunity:

The Senior Transportation Coordinator is responsible for owning end-to-end transportation execution and shipment visibility across internal stakeholders and external service providers, ensuring on-time, compliant, and cost-effective freight movement. This role serves as the primary point of accountability for shipment milestone accuracy, EDI performance, and exception management, proactively identifying risks and driving corrective action. The position leads carrier performance discussions, monitors service trends, and escalates issues with clear context and actionable recommendations.

In addition, the role supports transportation financial management, freight claims resolution, and supply chain security compliance, including CTPAT requirements. Operating with a high degree of autonomy, the Senior Transportation Coordinator contributes to continuous improvement initiatives and provides subject-matter expertise within the transportation operations team.

What Your Impact Will Be:

• Own daily shipment visibility and milestone governance, proactively monitoring container and trailer movement across carrier portals, terminal systems, and tracking reports; ensure internal systems reflect accurate, real-time data.
• Lead EDI performance management, validating the timeliness and accuracy of carrier milestone events; drive issue resolution directly with carriers and EDI platform providers to maintain data integrity and system reliability.
• Act as the first point of escalation for transportation exceptions, independently investigating delays, identifying root causes, implementing corrective actions, and escalating high-risk issues with clear context and recommendations.
• Facilitate and lead weekly service provider performance reviews, documenting outcomes, tracking action items, and communicating trends, risks, and service gaps to internal leadership.
• Support and maintain CTPAT compliance, including evidence collection (GPS tracking, flow documentation, escalation protocols) and audit readiness.
• Manage transportation financials, ensuring timely carrier invoice processing within contractual net terms, resolving billing discrepancies, and maintaining positive vendor relationships.
• Oversee freight damage claims, from documentation and submission through resolution and recovery.
• Contribute to continuous improvement, including process optimization, system enhancements, carrier performance improvements, and assigned stretch projects.
• Act as departmental SME (Subject Matter Expert),…