Recreation Specialist; Program Assistant

GROW AND THRIVE

Do you want to serve your community? Are you a team player? Do you enjoy working in a fast-paced environment? If you said yes to any and all of these, then we want you to be a part of the San Bruno Senior Services Team!

• Flexible work schedules
• Position for all levels of experience
• Fast-paced, fun work environment

Under general supervision, the Recreation Specialist assigned as Program Assistant supports the planning, coordination, implementation, promotion, and evaluation of recreation and enrichment programs at the San Bruno Senior Center. Working in support of the Program Coordinator, the Program Assistant helps move programs from concept to completion by coordinating program details, preparing materials and spaces, communicating with instructors, volunteers, participants, and vendors, maintaining accurate records, and providing on-site program support.

The position exercises sound judgment within established policies and procedures, delivers responsive customer service, and helps maintain a safe, organized, inclusive, and welcoming environment for older adults and other community members. This position does not have formal supervisory authority. Performs other duties as assigned.

This assignment is distinguished from front desk and facility attendant functions by its primary focus on recreation program support and implementation. The Program Assistant works under the direction of the Program Coordinator or other assigned supervisor regularly, completes defined program tasks independently, but does not hold responsibility for division-wide program strategy, personnel supervision, contract approval, budget authority, or final policy decisions.

• Organize, inventory, andmaintainfacility materials and equipment.
• Assistin organizing and supervising recreational programs in any one or more of the following areas: children, adults, senior citizens, and participants with special needs at playgrounds, community centers, and other recreational areas.
• Open, close, and secure facilities, including locking gates and setting alarms.
• Set up and tear down tables, chairs, and equipment according to event/program requirements.
• Perform light maintenance and cleaning tasks to ensure facility safety and upkeep.
• Enforce policies,maintaindiscipline, and provide customer service to patrons.
• Monitor and report facility issues and potential hazards.
• Assistwithspecial eventsand activities as needed.
• Respond to and resolve patron inquiries and complaints.
• Participate in safety training and emergency procedures.
• Monitor facility rentals and provide customer service as needed.
• Lift and move, routinely and regularly, up to 25 pounds, and occasionally lifting and/or moving over 60 pounds. Duties also include repetitive pushing; pulling; crawling; climbing; and prolonged periods of standing, lifting above the shoulders, working off a ladder, manual dexterity, andmaintaininggood vision and hearing.
• Perform other duties as assigned.

• Assist the Program Coordinator with organizing, implementing, and evaluating programs.
• Coordinate assigned program details with entertainers, vendors, volunteers, community partners, participants, and City staff.
• Provide administrative and logistical support to the Program Coordinator by preparing, reviewing, organizing and maintaining program materials and logistics documents, including room layouts, rosters, handouts, surveys, signage, and day-of schedules. Demonstrate an understanding of program requirements by ensuring materials are accurate, organized, and ready for successful implementation.
• Provide on-site program support, including preparing activity areas, setting up supplies and equipment, welcoming participants and instructors, monitoring activities, and assisting with cleanup.
• Draft program descriptions, flyers, newsletter content, email notices, and other outreach materials using established City standards and approval processes.
• Maintain accurate registration, attendance, waitlist, volunteer, and program records and assist with routine reports and participation summaries.
• Monitor program operations, participant needs, and safety conditions; address routine concerns and promptly refer sensitive or unresolved matters to supervisory staff.
• Support volunteers by communicating assignments, providing task direction, and answering routine questions without exercising formal supervisory authority.
• Provide courteous and inclusive customer service and help maintain a safe, organized, accessible, and welcoming environment.
• Assist with facility operations, special events, registrations, point-of-sale transactions, and other program or departmental needs as assigned.

• Graduation from high school or GED equivalent.
• Two years of customer service or service in the recreation industry experience preferred.

• Ability to organize multiple…