USA) Manager, Ad Policy Management in San Bruno, California

Manager Of Ad Policy

Hoboken, NJ: $96,000 - $186,000/yr San Bruno, CA: $104,000 - $202,000/yr Regular/ Permanent Salaried

Position Summary:

Walmart Connect is key to Walmart's growth strategy. Walmart has built a ~$3 billion dollar closed-loop media business division of America's largest omnichannel retailer. Walmart Connect offers unparalleled opportunities for brands to reach their desired customers, no matter where, how, and when they shop. This is a unique opportunity to join a high-visibility team within the largest company in the world.

Walmart Connect is dedicated to driving measurable outcomes for our suppliers, sellers, merchants, stores, GMs, brand advertisers, and agencies using our full funnel ad solutions leveraging Walmart's in-store and online data. With a range of flexible pricing and buying models, including self-service, these solutions help businesses build brand awareness, engage with Walmart consumers, and convert Walmart consumers to shoppers. Walmart Connect is a leading ad tech platform, committed to delivering innovative solutions and ensuring the highest standards of compliance and integrity.

We are seeking an experienced Manager of Ad Policy to help drive day-to-day execution and improvement of our advertising policy programs. This role will oversee key initiatives across enforcement, development, and enablement, ensuring ads comply with company guidelines, legal standards, and brand values. The Manager will work closely with cross-functional partners to represent Ad Policy, support policy interpretation and development, and strengthen alignment across teams.

This role requires strong judgment, stakeholder management, and the ability to translate complex policy concepts into clear business guidance.

What You'll Do:

• Operational Leadership:
  Provide direction and coordination across ad policy programs. Lead projects that enhance policy clarity, consistency, and execution across multiple platforms and work streams.
• Stakeholder Management:
  Serve as a point of contact for ad policy questions from internal and external stakeholders. Represent Ad Policy in cross-functional meetings to ensure alignment and clarity. Act as a trusted advisor to business partners, providing clear and practical policy guidance.
• Policy Development & Application:
  Contribute to the design, update, and communication of advertising policies, ensuring alignment with legal, regulatory, and brand standards. Support the implementation of new or updated policies and help ensure consistent understanding and application across teams.
• Cross-Functional Collaboration:
  
  Partner with Legal, Product, Sales, and other teams to ensure seamless policy integration into workflows. Assist in developing FAQs, templates, and reference materials that help the business apply policies effectively.
• Continuous Improvement:
  Identify and address process bottlenecks or recurring issues; recommend enhancements that drive consistency and scale. Leverage insights from escalations or trends to inform future policy or workflow improvements.
• Communication:
  Distill complex policy or operational topics into clear, concise updates. Provide context and rationale for decisions to help partners understand the "why" behind policy outcomes. Foster a culture of clarity, collaboration, and accountability.

Bachelor's degree in Business Administration, Advertising, or a related field.

• 4+ years' experience in online advertising, compliance, or policy operations, including experience managing complex stakeholder relationships.
• Proven ability to lead cross-functional initiatives and influence without direct authority.
• Strong organizational and project management skills; ability to prioritize and manage multiple initiatives simultaneously.
• Detail-oriented with strong judgment and the ability to simplify complex or ambiguous issues.
• Excellent interpersonal, verbal, and written communication skills, including comfort representing policy in leadership or partner forums.