UX Design Lead: Customer-Centric & Data-Driven

Multiple locations

R-2583028

Bentonville, AR: $110,000 - $220,000/yr

Regular/ Permanent

Position Summary...What you'll do...

Position Summary...What you'll do...
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PrincipalUXDesigner,youwillleadthedevelopmentandenhancementofuser-centereddesignstrategiesthatdriveexceptionalcustomerexperiences.

Thisroleinvolvespartneringincomprehensiveuserresearch,synthesizing insights,andcollaboratingwithcross-functionalteamstocreateintuitive,scalableinteractiondesigns.

Youwillinfluencebusinessoutcomesbyaligningdesignsolutionswithstakeholderneedsandmarkettrendswhileensuringusabilityandaccessibility.

Yourexpertisewillguideprototyping,usability testing,anditerativeimprovements,fosteringinnovationandexcellenceinretaildesigntodeliverimpactful,data-drivenuserexperiencesacrossdigitalplatforms.
About the team:

The Walmart Global Design Homepage ,Navigation,andEventsteamshapesthearchitectureof

Walmart’swebsiteandmobileapp,managingsomeofthehighest-trafficareasofthe

Walmartdigitalexperience.

Thisteamcraftsengaginghomepageexperiencesthathighlighttopproducts,events,andvalue,guidingcustomersthroughtheirshoppingjourneys.

Theydeveloptailoredsolutionsformajorholidaysandshoppingeventstoattractandretaincustomers.

Collaboratingacrossfunctions,theteamappliesuser-centered design,prototyping,andusabilitytestingtoenhanceconsumerengagementandsatisfaction,ensuringaseamlessandeffectiveretailexperience.
What you'll do:

• Lead user research initiatives including interviews, surveys, and site visits to gather actionable insights that inform design strategies.
• Develop and refine user journeys, storyboards, and interaction designs to enhance overall user experience.
• Collaborate with cross-functional teams and stakeholders to align UX solutions with business objectives and customer needs.
• Design and prototype scalable, user-centered interfaces adhering to established design principles and platform guidelines.
• Conduct usability testing and iterate designs based on feedback to optimize product performance and satisfaction.
• Manage documentation of design specifications, patterns, and style guides to ensure consistency across projects.
• Mentor and guide team members to foster professional growth and maintain high-quality design standards.

What you'll bring:

• Experience with either:
  Retail and promotional design including understanding of variants, business cases, telemetry and data use or
• Information architecture and systems design, especially for large-scale faceted experiences
• Mastery of current design tools like Figma, as well as experience using AI-assisted tooling to build representative functional prototypes
• Comfort with large sets of stakeholders and a good intuition for time management and prioritization
• Extensive experience in user-centered design, including user interviews, surveys, and journey mapping to enhance interaction design and user experience strategies.
• Proficiency in prototyping, usability testing, and developing scalable design solutions aligned with native mobile conventions and style guides.
• Strong skills in stakeholder identification, engagement, and communication to build effective partnerships and influence technical outcomes.
• Expertise in qualitative and quantitative research methods, data analysis, and synthesizing insights to drive design improvements.
• Ability to lead cross-functional collaboration and deliver clear, concise reports supporting business strategy and customer needs.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language…