Network Technician

Overview

Description

Position at Zones LLC.

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one:
Zones - First Choice for IT. Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done.

Follow Zones, LLC on Twitter @Zones, and Linked In and Facebook.

Position Overview:

• Term: 6-12 Months
• Location:
  
  San Bruno, CA
• Pay: $40.00 - $55.00 per hour, commensurate with experience
• Hours:
  
  8:00 am - 5:00 pm

The Network Technician will provide hands-on support for Google Video Conferencing (GVC) systems across enterprise environments. This role focuses on deploying, maintaining, and troubleshooting Google Meet hardware, room kits, network connectivity, and AV components to ensure seamless, high-quality video conferencing experiences. The ideal candidate has strong networking fundamentals, experience with Google Workspace and GVC devices, and the ability to support both on-site and remote users.

• Google Video Conferencing (GVC) Support
• Install, configure, and maintain Google Meet hardware (Series One, Logitech, ASUS, or equivalent GVC kits)
• Support cameras, microphones, speakers, touch controllers, and room displays
• Troubleshoot Google Meet connectivity, audio/video quality, and device registration issues
• Perform firmware updates, device resets, and room system optimizations
• Ensure GVC rooms meet Google's recommended standards for acoustics, lighting, and layout
• Network & Connectivity Support
• Diagnose and resolve network issues affecting video conferencing performance
• Support network printers, VLANs, QoS, firewall rules, and bandwidth requirements for GVC traffic
• Work with network engineering teams to optimize routing and reduce latency
• Monitor room system health and connectivity through dashboards or management tools
• AV & Room Infrastructure
• Install and maintain structured cabling for conference rooms (HDMI, USB-C, Ethernet)
• Support display mounting, cable management, and hardware placement
• Assist with room buildouts, upgrades, and new conference room deployments
• Test audio, video, and network performance to ensure consistent room readiness
• User Support & Troubleshooting
• Provide Tier 2/3 support for video conferencing issues
• Assist end users with Google Meet functionality, device pairing, and room scheduling
• Respond to incidents, outages, and service degradation events
• Document troubleshooting steps and resolutions
• Documentation & Collaboration
• Maintain accurate documentation for room configurations, network diagrams, and device inventories
• Update tickets, logs, and change records in accordance with IT processes
• Collaborate with Google Workspace admins, network engineers, and facilities teams
• Provide feedback on room performance and recommend improvements

Required Qualifications

• 2-4+ years of experience as a Network Technician, AV Technician, or IT Support Specialist
• Hands-on experience supporting Google Video Conferencing / Google Meet hardware
• Strong understanding of networking fundamentals (TCP/IP, VLANs, QoS, routing, switching)
• Experience with Google Workspace administration or device management
• Proficiency with structured cabling and AV hardware installation
• Ability to lift and install conference room equipment (up to 40 lbs)
• Familiarity with ticketing systems and ITIL-style workflows

• Preferred Qualifications
• Experience with Series One, Logitech Rally, or ASUS Google Meet hardware
• Knowledge…