Product Analyst - Level 4​/San Bruno, CA

Job Title

Primary tasks include:

• Partner with the Product Analytics Management, Product Managers and engineering teams to accurately track and analyze existing and new product initiatives.
• Leverage clickstream data to identify opportunities for improving customer experience and influence product roadmaps. Perform conversion analysis, funnel analysis, impact sizing to influence decision-making
• Define and monitor KPIs to measure product performance and monitoring product health.
• Define the customer engagement data capture strategy and collaborate with engineering to ensure the accuracy of the data captured
• Create effective reporting and dashboards by applying expertise in data visualization tools such as Tableau, Splunk to monitor product performance
• Leverage extensive hands-on experience with SQL to query and process large amount of clickstream and transactions data from different databases such as Teradata, Big Query, Google cloud, Hive to identify opportunities.
• Use statistical power analysis and hypothesis testing to shape and drive the analytics strategy for the Product Management team
• Design and execute A/B tests to identify and quantify the impact of new product feature as an ongoing discipline to constantly improve product features and provide better experiences for customers across all platforms (e.g., Desktop, Mobile, etc.).
• Provide data driven insights and deliver recommendations that address opportunities for product improvements
• Leverage advanced analytics solutions to identify product and business opportunities at scale

Preferred Qualifications

• Have at least 3 years of experience in small to mid-size analytics teams.
• Interest in growing into management role
• Experience using R OR Python for analytics or data management
• Experience using Tableau or related data visualization