Ad Operation Specialist

We have following urgent role with our DIRECT client

Title:
Ad Operation Specialist

Location:
San Bruno, CA

Duration: 12+ Months

Rate:
Market

Job Description:

• The analyst’s primary objective is to drive the entire workflow for our self-service customers which include:
• Providing technical sales support to many advertisers and customers
• Providing training and guidance to those who are utilizing our platform for the first time.
• Creating documentation and helping to troubleshoot ad campaigns when issues arise for advertisers.
• Troubleshoot digital ad issues on various environments: desktop, mobile, in-app, OTT.
• Experience with third-party ad-serving systems:
  Doubleclick, Mediaplex, DG Media Mind, Atlas. Experience with rich media solutions:
  Doubleclick RM, Mediaplex RM, DG Media Mind, Pointroll, Flash talking, etc.
• Knowledge of Flash, HTML, CSS, and Java Script

Required Skills:

• Experience in 2+ years of Technical Ad Operations, Ads Engineering.
• Leverage data to quickly troubleshoot any issues that arise and impact the performance of the campaign for advertisers.
• Provide technical support for all involved in the campaign whether internally or externally, including engineering.
• Prioritize effectively and determine which initiatives to deliver first based on quantitative reasoning and rationale.
• Evaluate and make decisions on campaign spend rates, user quality, creative performance, and marketplace opportunities.
• Expertise in Microsoft Excel or any dashboarding tools like Tableau, Thoughtspot, or Domo.
• Dive into investigations and communicate outcomes to management and leadership teams.
• Ability to work in a hack culture, producing immediate and real-time results on critical tasks that require focus.
• Bachelor’s degree in Computer Science, Software Engineering, Math, Economics.
• Great communication & presentation skills.