Vendor Manager, YouTube Trust and Safety, ML Ops

Vendor Manager, You Tube Trust and Safety, ML Ops

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Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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• Bachelor's degree or equivalent practical experience.
• 5 years of experience in business/product operations and strategy.

• Experience with AI enabled solutions including Agentic AI across text and multi-modal applications for self-help support and troubleshooting use-cases.
• Experience working within Trust and Safety escalations.

You Tube has grown into a community used by over 1 billion people across the globe to access information, share video, and shape culture. The You Tube team helps budding creators build careers, creates products like You Tube Kids, You Tube Music, and You Tube Gaming, and engages communities around shared passions and global conversations. Together, we empower the world to create, broadcast, and share.

As a Service Delivery Manager within You Tube Trust & Safety (T&S), you will be a key architect in keeping the platform safe. You will lead end-to-end vendor operations, supporting fluid automation efforts and innovating with AI to bring new efficiencies to human-led operations. This role is not just about managing performance; it is about driving the long-term strategy for how You Tube protects its community worldwide.

In this role, you may be exposed to graphic, controversial, or offensive video content during team escalations, in line with You Tube’s Community Guidelines.

At You Tube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world.

We explore new ideas, solve real problems, and have fun — and we do it all together.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

You Tube has grown into a community used by over 1 billion people across the globe to access information, share video, and shape culture. The You Tube team helps budding creators build careers, creates products like You Tube Kids, You Tube Music, and You Tube Gaming, and engages communities around shared passions and global conversations. Together, we empower the world to create, broadcast, and share.

As a Service Delivery Manager within You Tube Trust & Safety (T&S), you will be a key architect in keeping the platform safe. You will lead end-to-end vendor operations, supporting fluid automation efforts and innovating with AI to bring new efficiencies to human-led operations. This role is not just about managing performance; it is about driving the long-term strategy for how You Tube protects its community worldwide.

In this role, you may be exposed to graphic, controversial, or offensive video content during team escalations, in line with You Tube’s Community Guidelines.

At You Tube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world.

We explore new ideas, solve real problems, and have fun — and we do it all together.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $111000 - $159000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google .

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