Senior Manager, Product Lead, YouTube Business Technology

Senior Manager, Product Lead, You Tube Business Technology

You Tube San Bruno, CA, USA ;
Mountain View, CA, USA ; +2 more ; +1 more

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders;deep expertise in domain.

Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
San Bruno, CA, USA;
Mountain View, CA, USA;
New York, NY, USA

• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
• 10 years of leadership experience in Product Management, or Technical Solutions Delivery.
• 3 years of experience leading product teams and managing cross-functional technical initiatives, leading a team of teams.
• Experience in either system design or reading code (e.g., Java, C++, Python, SQL).
• Experience working directly with AI/ML teams to deliver automated or agentic solutions in a customer support context.
• Experience managing product roadmaps using prioritization frameworks, empathy maps, and design thinking.

• 15 years of experience across systems design, product management, and software engineering, including 4 years of high-impact people and program management.
• Experience in product systems thinking, analyzing how changes in CRM or support ecosystems influence the entire value stream and Agentic AI platforms.
• Ability to navigate and influence director and VP-level stakeholders across Engineering, Product, and Business Operations.
• Ability to lead organizational transformation, maturing operating models to unite cross-functional teams and drive large-scale technology growth.
• Proven track record designing enterprise systems and defining complex data architectures for large-scale consumption and mission-critical Google Cloud Contact Center solutions.

The Business Technology team is a part of You Tube Go To Market Solutions. We focus on the business of You Tube, ensuring the You Tube business organization can evolve at the speed of You Tube. We provide the tools and systems that deliver the information, capabilities, and insights necessary to help our partners — and You Tube — continue to grow.

At You Tube, our core business systems are not back-office utilities, they are the intelligent engine powering a global creative economy. As the Manager of Product in You Tube Technology and Insights (T&I), you will sit directly at the epicenter of an organization committed to defining what an AI-first business enterprise looks like at Google scale.

In this role, you will have an extraordinary charter: to architect and execute the AI-driven transformation of You Tube’s mission-critical business platforms. Your domain spans the end-to-end Go-to-Market portfolio, interconnecting Enterprise Support, Creator and Customer Success, Global Partnerships, and Business Intelligence. Every platform decision you make directly impacts how billions of viewers consume content, millions of creators build their livelihoods, and thousands of GTM team members drive commercial growth.

You will not simply experiment with AI on the fringes; you will operationalize production-grade Agentic AI, large-scale predictive models, and Next-Gen AI into the daily fabric of You Tube’s operations. By shifting our systems from reactive to proactive, autonomous, and self-healing intelligence, you will establish the benchmark for enterprise AI across Google. Supported by a high-caliber team of Product Leads and grounded in a servant-leadership, "One Team" culture, you will bridge Google research with real-world operational execution, transforming how You Tube serves its users, partners, and business.

At You Tube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world.

We explore new…