COVER Program Manager

Overview

• Location:
  
  1 Moreland Drive, San Bruno, CA 94066, United States
• Base Pay: $41.82 / Hour
• Employee Type:
  Non-Exempt, Full-Time
• Required Degree: 4 Year Degree

About Swords to Plowshares

Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the San Francisco Bay Area. We promote and protect the rights of veterans through advocacy, public education, and partnerships with local, state, and national entities. Believing that war causes wounds and suffering that last beyond the battlefield, our mission is to support veterans as they navigate the challenges of post-military life, and to prevent and end veteran homelessness through wrap-around care and informed advocacy.

To learn more about Swords to Plowshares, please visit our website rds-to-plowshares.org.

Job Title: Program Manager, COVER (Community of Veterans Engaged in Recovery)

Location: This is an in-custody position. The office is at the San Francisco County Jail in San Bruno with ad hoc travel to the San Francisco County Jail #2 in San Francisco.

Schedule: Monday through Friday, 7:00 am to 3:00 pm or 7:30 am to 3:30 pm

Reporting Type: In-person

Employment Type: Non-exempt AND Full-Time

Salary Range: $41.82 Hourly

Summary: Help veterans transition from incarceration to successful community reentry and reduce recidivism through intensive case management and support. The Program Manager supports the COVER Program by providing direct service to in-custody and out of custody veterans with relationship-building, assessments, counseling, crisis intervention, post-release information and referrals, mental health services, substance abuse intervention, benefits advocacy, group facilitation, and other activities.

Responsibilities:

· Ensure all program adherence to the safety rules and regulations outlined in the San Francisco Sheriff’s Office (SFSO) Civilian Orientation Booklet.

• Adheres to confidentiality laws and reporting requirements.
• Coordinate with San Francisco Sheriff’s Office (SFSO) sworn staff to provide care to veterans that is safe, prompt, effective, efficient, fair, and client centered.
• Communicates effectively with a variety of personalities and embraces the agency’s principles of Cultural Humility.
• Conducts intake and enrollment forms of in-custody veterans to gather information within 24 hours of the veteran booking.
• Performs military service verifications for in-custody veterans.
• Develops service and treatment goals to reduce recidivism including weekly check-ins, determination of court dates and status, and other benefits assessments.
• Provides supportive counseling and referrals for in-custody veterans to include acting as a liaison with Jail Behavioral Health Services (JBHS), Pre-Trial Diversion, and other jail services.
• Participates in regular case conferences and check-ins with COVER and SFSO staff for case status updates, case closures, referrals to community linkages and/or warm handoffs.
• Liaisons with San Francisco Veterans Justice Court (VJC) to attend court dates and may be required by judge to provide progress updates to the court judge or attorneys.
• Creates special event proposals for approval by Swords and SFSO leadership for holidays such as Veterans Day and Memorial Day.

Group Facilitation:

• Reviews and implements weekly group curriculum for COVER pod and develops questions or assignments ahead of each session.
• Creates curriculum for and conducts weekly in-person group facilitation of evidence-based curriculum, e.g., Anger Management, Thinking for Change, Living in Balance, Harm Reduction, Emotional Intelligence, Reentry Solutions, Financial Literacy, Resolve to Violence, Framework to Recovery, Suicide Prevention.
• Observes veterans to assess curriculum effectiveness, participant responsiveness and understanding, and adjust curriculum as needed.
• Coordinates with outside groups or individuals for guest speakers as needed.
• Ensures that participants sign in at every group conducted, securely transfers information to SFSO, and securely stores records.

Administrative:

• Stay up to date on program budget…