Program Coordinator, COVER (Community of Veterans Engaged in Restoration
Listed on 2026-08-22
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Social Work
Community Health, Mental Health, Youth Development, Public Health -
Non-Profit & Social Impact
Community Health, Mental Health, Youth Development, Public Health
- Location 1 Moreland Drive,San Bruno, CA, 94066,United States
- Base Pay $34.75 / Hour
- Employee Type Non-Exempt FT
About Swords to Plowshares
Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the San Francisco Bay Area. We promote and protect the rights of veterans through advocacy, public education, and partnerships with local, state, and national entities. Believing that war causes wounds and suffering that last beyond the battlefield, our mission is to support veterans as they navigate the challenges of post-military life, and to prevent and end veteran homelessness through wrap-around care and informed advocacy.
To learn more about Swords to Plowshares, please visit our website rds-to-plowshares.org .
Job Title: Program Coordinator, COVER (Community of Veterans Engaged in Restoration)
Location: This is an in-custody and out of custody program position located both at the San Francisco County Jail in San Bruno, the San Francisco County Jail #2 in San Francisco, and the Swords to Plowshares Veterans Centers.
Schedule: Monday through Friday, 7 am to 3 pm
Reporting Type: In-person
Employment Type: Non-exempt AND Full-Time
Salary Range: $34.75/hour
Summary: The Program Coordinator supports the COVER Program by providing direct service to in-custody and out of custody veterans with relationship-building, assessments, counseling, crisis intervention, post-release information and referrals, mental health services, substance abuse intervention, benefits advocacy, group facilitation, and other activities. The position is also responsible for data entry and reports.
Responsibilities:
Case Management
- Communicates effectively with a variety of personalities and embraces the agency’s principles of Cultural Humility.
- Coordinates with San Francisco Sherrif’s Office (SFSO) daily, and provides care to veterans that is safe, timely, effective, efficient, equitable, and client centered.
- Adheres to laws regarding confidentiality and reporting requirements.
- Conducts intake and enrollment forms of in-custody veterans to gather information after a veteran is booked.
- Perform Squares and DD214 military service verifications for in-custody veterans.
- Develops service and treatment goals to reduce recidivism including weekly check-ins, determination of court dates and status, and other benefits assessments.
- Provides supportive counseling and referrals for in custody veterans to include acting as a liaison with Jail Behavioral Health Services (JBHS), Veterans Justice Court (VJC), and other jail services.
- Participate in regular case conferences and check-ins between COVER and SFSO staff for case status updates, case closures, referrals to community linkages and/or warm handoffs.
- Liaisons with San Francisco Veterans Justice Court(VJC) to attend court dates and may be required by judge to provide progress updates to the court judge or attorneys.
Group Facilitation
- Reviews and implements weekly group curriculum for COVER pod and develops questions or assignments ahead of each session.
- Conducts weekly in-person group facilitation of evidence-based curriculum.
- Observe veterans to assess curriculum effectiveness, participant responsiveness and understanding, and adjust curriculum as needed.
- Coordinates with outside groups or individuals for guest speakers as needed.
- Ensure that participants sign in at every group conducted fully and accurately, securely transfer information to SFSO, and securely store records.
Administrative
· Collects the Military Service List from the San Francisco Sheriff's Office (SFSO) and prepares paperwork for new and returning veteran intakes.
- Maintains and updates Swords’ web-based client management system (ECM).
- Manages client files for new and previously incarcerated clients ensuring they are complete and kept in a safe, secure, locked storage area.
- Compiles data for monthly reports showing newly arrived individuals and status of ongoing individuals, number of groups conducted, and other program activities.
- Responsible for reviewing Military Service List and Activity…
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