Operations Coordinator​/Personal Assistant

This role supports both our family and the startup company we run from our home:
Wildhawk, Inc.

This role supports both our family and the startup company we run from our home:
Wildhawk, Inc.

We’re looking for a highly organized, energetic, and adaptable Operations Coordinator / Personal Assistant to support both our busy family and our business. This role combines household and administrative responsibilities with hands‑on operations support for our startup company. A successful candidate will enjoy problem‑solving, helping others manage their busy lives, and tackling a wide variety of topics – with some work completed sitting behind a computer, and other work that lets you roll up your sleeves and physically get things done!

In this job, each day will be different as we work together to prioritize which responsibilities below are most important – but don’t worry, you won’t be doing all of these things every day! We already have strong systems in place for getting things done efficiently, so nearly all work can take place within normal business hours. The three main categories of work are:

The largest part of the role is supporting with household logistics, purchases, errands, and other work related to our own lives and related to our work to support our four kids and three aging grandparents.

• Assist with administrative work like scheduling, mail, family logistics, travel planning, etc.
• Place orders as needed for groceries, supplies, gifts, etc, and put away items when received
• Run errands (e.g. dry cleaning, post office)
• Complete research and evaluate options on a wide variety of topics
• Drive and support the children and grandparents as needed (
  
  Note:
  
  This is not a nanny role; we have childcare in place covering most of their needs)

Help us stay on top of maintaining our home – which is also our company office! – and the homes of the family’s grandparents nearby.

• Manage and execute home and auto maintenance checklists (e.g. change home air filters, oil door hinges, take cars in for tire rotations, schedule carpet cleaners)
• Schedule, communicate with, and oversee vendors as needed (e.g. plumbers)
• Care for furniture and household items; complete light household chores (e.g. spot clean furniture with steamer; apply oil treatment to wood table; break down cardboard boxes)
• Partner on organization projects (e.g. reorganize garage shelves; put away holiday decor)

We run a startup selling stylish, comfortable men’s incontinence underwear. This role will give you hands‑on experience with business operations as you support our company’s work.

• Coordinate with our third‑party logistics warehouse, including via their software platform
• Help manage operational tasks (shipping, email campaigns, customer support)
• Support various operational and administrative tasks for the business

This is an in‑person position, with work taking place in and around our family home (which also serves as our office) in San Carlos, CA. Given the nature of the job, remote employment is not possible.

• 2+ years as a Personal Assistant, Executive Assistant, Household Manager, or Family Assistant – or similar support/operational role
• Strong organizational skills and attention to detail
• Ability to manage deadlines, reprioritize quickly, and follow through independently
• Strong communication skills in English (in person, and via phone and email)
• Valid CA driver’s license and insurance, 5+ years driving experience, clean driving record
• Strong computer skills, including proficiency with Gmail, Google Calendar, Google Docs, Zoom, and Apple products. Ability to learn new tech systems quickly, and troubleshoot tech issues as they arise
• Experience managing household maintenance projects

• Genuine “no task is too big or too small” attitude
• True enjoyment engaging with a wide variety of people and tackling a wide range of work!
• Ability to treat sensitive issues with respect and empathy, and maintain confidentiality
• Willingness to undergo a background…