Global Freight Management Specialist

Global Freight Management Specialist

Job Type: Full‑time

At Sonance, we bring sound to life in the most innovative and seamless ways possible. Nestled in sunny Southern Orange County, California, we are global leaders in creating hidden audio solutions that elevate spaces and enrich lives.

Our Team Thrives On Collaboration, Creativity, And Meaningful Connections. At Sonance, We Don’t Just Aim For Excellence — We Redefine It. Our Mission Is Fueled By These Guiding Principles

• Re‑imagining Sound:
  We continuously innovate beyond product, crafting new categories and telling compelling stories that add value to our solutions, allowing music to enrich life.
• Designed to Disappear:
  Our technology effortlessly blends into architecture and interior design, transforming the experience within any space while respecting its intended aesthetic.
• Authentic Partnership:
  We form enduring relationships built on authenticity and trust. With an “Our Team is Your Team” ethos, we collaborate closely with our customers to unlock value and be the best partner we can be.
• Leading with Culture:
  We foster a culture of transparency, engagement, and genuine care, where team authenticity fuels our shared mission to ensure customer success.
• Going Beyond:
  Any goal worth reaching is worth going beyond ourselves. Sonance infuses its culture with the spirit of Going Beyond to make the world a better place.

The Global Freight Management Specialist is responsible for managing and optimizing global freight operations — including ocean, air, and ground transportation — ensuring efficient, compliant, and cost‑effective movement of product from origin to destination. This role works closely with internal stakeholders across logistics, operations, procurement, and customer service, as well as external partners such as carriers, freight forwarders, customs brokers, and 3PL providers.

• Coordinate global freight bookings and movement across multiple transportation modes (ocean, air, FTL/LTL, intermodal) to ensure on‑time delivery.
• Serve as the key operational contact for freight providers and logistics partners, securing competitive rates and service levels.
• Monitor and track shipment status globally, proactively communicating updates and resolving delays, exceptions, and service issues.
• Issue and manage documentation for freight movements, ensuring accuracy for customs clearance and regulatory compliance (e.g., bills of lading, commercial invoices, freight manifests).

• Collaborate with carriers, freight forwarders, and 3PLs to negotiate freight contracts, service agreements, and rate structures.
• Support freight rate benchmarking and continuous relationship building with logistics service providers.
• Coordinate and audit freight invoices and billings in coordination with finance, ensuring accuracy and timely payment.

• Ensure global freight operations comply with internal procedures, customer requirements, and applicable international trade regulations.
• Assist in the development and documentation of global transportation standard operating procedures (SOPs), including processes for freight routing, shipment booking, risk mitigation, and claims management.
• Support internal compliance functions by preparing reporting and documentation for internal and external audit requirements.

• Partner with supply chain planning, inventory, customer service, and procurement teams to align freight strategies with business needs.
• Provide logistics and freight guidance to internal stakeholders to resolve cross‑border transport issues efficiently.

• Develop, analyze, and report key performance indicators (KPIs) related to freight cost, transit time, service performance, and carrier performance.
• Recommend opportunities for process improvements, cost savings, consolidation, and optimization across global freight operations.

• A fun, inclusive, and supportive team dedicated to your growth.
• Competitive salary and comprehensive benefits, including health…