Retail Sales Lead Outlets at San Clemente - San Clemente, CA

Job Description

Fabletics is currently looking for a Full‑Time Sales Lead for our new retail store at Outlets at San Clemente in San Clemente, CA.

Step into the role of Sales Lead and take charge of delivering an exceptional, best‑in‑class customer experience while supporting both Sales & Operations. You will leverage cutting‑edge technology to create a seamless shopping journey between our website and retail stores. Collaborate with a driven Store Manager, dedicated supervisors, and a passionate team of associates, all united in helping our customers live their passion.

We are looking for a self‑starter with high energy who loves engaging with new people. Join a tight‑knit group of key players, working together to hit bold targets and propel the business to new heights. Ready to lead the way?

This position will report to the Store Manager.

• Embody our culture and values and provide insight to our customers on how to live their passion.
• Actively engage our customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive customer engagement inside and outside of the store environment ranging from store events and promotions to community projects.
• Provide training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Work in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to Store Manager to increase overall Customer experience.
• Maintain store‑merchandising guidelines that make the store easy to shop and add value to the customer’s purchase journey.
• Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
• Strive for excellence meeting and exceeding store objectives as it relates to performance, productivity, efficiency, and quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10–30 lbs.

• 1‑year minimum of work experience within a retail environment. Prior retail management experience, a plus.
• Knowledge & familiarity with active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, nutrition, and other healthy activities.
• Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast‑paced environment.
• High comfort dealing with ambiguity, including the ability to take initiative when an opportunity presents itself.
• Familiar with retail inventory and POS systems.
• Self‑motivated, a good communicator, and has the innate ability to bring the best out in others.
• The ability to multi‑task, set priorities, and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.
• This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
• Applicants must be 18 years of age or older.

• Willing to work onsite and a flexible schedule including evenings, weekends, and holidays.

• The role has a salary between $18.00 – $20.00 per hour depending on experience.
• 70% employee discount on Fabletics Brands.
• Free outfits each month.
• Paid Sick Time.
• 401(k) match.
• Annual Bonus Plan.
• Paid Time Off.
• Flexible Schedule.
• And more.

Fabletics, Inc. is an equal‑opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. We are one team from many backgrounds, innovating through diversity and inclusivity. Candidates are encouraged to apply regardless of meeting all qualifications or requirements.