Sales Support Associate

Sales Support Associate

San Clemente, CA | Temp-to-Hire | Full-Time

An innovative Medical Device company in San Clemente is seeking a Sales Support Associate to join its growing team. This is an excellent opportunity for an organized, customer-focused professional with experience in sales support, customer service, order processing, administrative support, ERP systems, and data entry
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The Sales Support Associate plays a critical role in supporting daily sales operations, customer communication, order fulfillment, and inventory management. This position works closely with Sales, Customer Service, Territory Managers, and Operations to ensure a seamless customer experience.

This is a temp-to-hire opportunity with a collaborative team environment and long-term growth potential.

• Full-Time
• Monday – Friday
• $28– $30 per hour, depending on experience
• Temp-to-Hire

• Serve as a primary point of contact for customer inquiries by phone and email
• Process customer orders, returns, and order status requests accurately and efficiently
• Enter and maintain customer and order information within the ERP and inventory management system
• Coordinate communication between customers, Sales Support, Territory Managers, and internal departments
• Monitor order fulfillment and provide timely updates to customers
• Support daily sales operations and administrative functions
• Greet visitors, answer incoming calls, and direct inquiries appropriately
• Maintain accurate records and documentation
• Assist with office supply ordering and general office coordination
• Support the Sales Support Manager with operational and administrative tasks
• Help ensure sales goals and customer service objectives are achieved
• Maintain confidentiality of customer and company information

We are seeking someone who thrives in a fast-paced environment and enjoys supporting both customers and internal teams.

The ideal candidate:

• Learns new systems and processes quickly
• Is comfortable working in an evolving business environment
• Can manage multiple priorities while maintaining accuracy
• Works well independently after training
• Communicates professionally and effectively
• Takes a practical, customer-focused approach to problem resolution
• Is dependable, organized, and detail-oriented

• High School Diploma or equivalent required
• Associate's or Bachelor's Degree preferred
• Minimum 2 years of experience in one or more of the following:
  • Sales Support
  • Customer Service
  • Order Processing
  • Administrative Support
  • Customer Support
  • Sales Administration
• Experience working in a fast-paced office environment
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to work independently and within a team environment

• Microsoft Office Suite (Word, Excel, Outlook)
• Strong Excel skills
• Experience with ERP software preferred
• Inventory Management Systems experience preferred
• Order Processing Systems experience preferred
• Data Entry and Record Management

Candidates with experience in the following areas are encouraged to apply:

• Sales Support Representative
• Customer Service Representative
• Order Management Specialist
• Sales Administrator
• Administrative Assistant
• Customer Support Specialist
• Medical Device Industry Support
• Manufacturing Support
• Distribution Support
• Inside Sales Support

• Opportunity to join an innovative Medical Device company
• Collaborative and supportive team environment
• Long-term temp-to-hire opportunity
• Competitive compensation
• Hands‑on role with variety and responsibility
• Opportunity to develop expertise in sales operations, customer service, and ERP systems

Apply today if you're a detail‑oriented Sales Support professional who enjoys helping customers, managing orders, and supporting a high‑performing team.

Compensation / Pay Rate (Up to): $28.00 - $30.00 Per Hour