Cashiering Reconciliation Specialist; Accounting Technician II

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Job no: 559515
Work type: Staff
Location: San Diego
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Finance/Accounting, Probationary, Full Time, On-site (work in-person at business location)

San Diego State University is seeking a customer-focused and detail-oriented Cashiering Reconciliation Specialist to support the University Bursar’s Office by providing student account services, processing financial transactions, and ensuring compliance with university, state, and federal policies. This role serves as a key resource for students, parents, faculty, and staff while supporting accurate financial operations and student success.

• Process student account transactions, including refunds, billings, account adjustments, and payment reconciliations.
• Reconcile daily financial activity, prepare reports, support campus audits, and ensure accurate financial records.
• Maintain data integrity by reviewing transactions and resolving discrepancies in compliance with university policies.
• Student Account Services & Customer Support
• Assist students, parents, and campus partners with inquiries related to student accounts, payments, financial aid, refunds, and account access.
• Review and process student account documents, explain university policies, and resolve account-related issues, including collections and payment concerns.
• Provide guidance to new staff and student assistants to support quality customer service.
• Partner with campus departments to support student programs, enrollment services, and financial aid initiatives.
• Coordinate specialized programs, participate in committees, and provide guidance on Bursar's Office policies and procedures.

• Help students navigate important financial processes throughout their academic journey.
• Work in a collaborative, customer-focused environment supporting student success.
• Gain experience in higher education financial services and regulatory compliance.
• Contribute to efficient, accurate, and service-driven campus operations.

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Experience: Equivalent to three years of progressively responsible financial record-keeping experience.
Education: Any equivalent combination of education and experience that provides the required knowledge and abilities.

• Thorough knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices.
• Experience applying accounting procedures and practices to the analysis of basic accounting problems.
• Experience in analyzing and interpreting accounting data.
• Experience applying problem-solving techniques in finding solutions to basic accounting problems.
• Ability to provide accurate information and explain University policies and procedures to Students, Staff and Parents.
• Ability to work closely and cooperatively with various campus departments.
• Experience in a university student account or cashiering environment preferred.
• Experience using an enterprise computer system preferred.

Compensation:

• Initial step placement is not expected to exceed Step 1 ($4,037) for qualified candidates.
• Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
• CSU Classification Salary Range: $4,037 – $5,881 per month (Step 1 – Step 20).
• Future increases, including step advancements, are subject to contract negotiations.

• Generous Time Off
  : 15 paid holidays, vacation, and sick leave.
• Retirement
  :
  CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage
  :
  Medical, dental, and vision options at low or no cost.
• Education Support
  : CSU tuition fee waiver for…