Cashiering Reconciliation Specialist; Accounting Technician II

Position Summary

San Diego State University is seeking a customer-focused and detail-oriented Cashiering Reconciliation Specialist to support the University Bursar’s Office by providing student account services, processing financial transactions, and ensuring compliance with university, state, and federal policies.

• Financial Processing & Account Reconciliation
  • Process student account transactions, including refunds, billings, account adjustments, and payment reconciliations.
  • Reconcile daily financial activity, prepare reports, support campus audits, and ensure accurate financial records.
  • Maintain data integrity by reviewing transactions and resolving discrepancies in compliance with university policies.
• Student Account Services & Customer Support
  • Assist students, parents, and campus partners with inquiries related to student accounts, payments, financial aid, refunds, and account access.
  • Review and process student account documents, explain university policies, and resolve account-related issues, including collections and payment concerns.
  • Provide guidance to new staff and student assistants to support quality customer service.
• Campus Collaboration & Program Support
  • Partner with campus departments to support student programs, enrollment services, and financial aid initiatives.
  • Coordinate specialized programs, participate in committees, and provide guidance on Bursar's Office policies and procedures.

• Help students navigate important financial processes throughout their academic journey.
• Work in a collaborative, customer-focused environment supporting student success.
• Gain experience in higher education financial services and regulatory compliance.
• Contribute to efficient, accurate, and service-driven campus operations.

• Full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• Designated non-exempt under FLSA and eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., may vary based on operational needs.
• Work on campus at SDSU in San Diego.

• Equivalent to three years of progressively responsible financial record-keeping experience.
• Any equivalent combination of education and experience which provides the required knowledge and abilities.

• Prior customer service experience.
• Thorough knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices.
• Experience applying accounting procedures and practices to the analysis of basic accounting problems.
• Experience in analyzing and interpreting accounting data.
• Experience applying problem-solving techniques in finding solutions to basic accounting problems.
• Ability to provide accurate information and explain University policies and procedures to Students, Staff and Parents.
• Ability to work closely and cooperatively with various campus departments.
• Experience in a university student account or cashiering environment preferred.
• Experience using an enterprise computer system preferred.

• Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines.
• Initial step placement is not expected to exceed Step 1 ($4,037) for qualified candidates.
• Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
• CSU Classification Salary Range: $4,037 – $5,881 per month (Step 1 – Step 20).
• Future increases, including step advancements, are subject to contract negotiations.

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement:
  CalPERS pension plan with retiree healthcare and reciprocal agreements with other California public retirement systems.
• Health Coverage:
  Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings:
  Flex Cash, life and disability insurance, legal and pet plans.
• Campus & Community:
  Access to the library, campus events, employee groups, and volunteer and social activities.

All university programs and activities are open and available to all, regardless of race, sex, color, ethnicity, or national origin. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on protected status. The university prohibits discriminatory preferential treatment, segregation, discrimination, harassment, and retaliation in all university programs, policies, and practices.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083.