Cashiering Reconciliation Specialist (Accounting Technician II

Position Summary

San Diego State University is seeking a customer-focused and detail-oriented Cashiering Reconciliation Specialist to support the University Bursar’s Office by providing student account services, processing financial transactions, and ensuring compliance with university, state, and federal policies.

• Financial Processing & Account Reconciliation
  • Process student account transactions, including refunds, billings, account adjustments, and payment reconciliations.
  • Reconcile daily financial activity, prepare reports, support campus audits, and ensure accurate financial records.
  • Maintain data integrity by reviewing transactions and resolving discrepancies in compliance with university policies.
• Student Account Services & Customer Support
  • Assist students, parents, and campus partners with inquiries related to student accounts, payments, financial aid, refunds, and account access.
  • Review and process student account documents, explain university policies, and resolve account-related issues, including collections and payment concerns.
  • Provide guidance to new staff and student assistants to support quality customer service.
• Campus Collaboration & Program Support
  • Partner with campus departments to support student programs, enrollment services, and financial aid initiatives.
  • Coordinate specialized programs, participate in committees, and provide guidance on Bursar’s Office policies and procedures.

• Help students navigate important financial processes throughout their academic journey.
• Work in a collaborative, customer-focused environment supporting student success.
• Gain experience in higher education financial services and regulatory compliance.
• Contribute to efficient, accurate, and service-driven campus operations.

• This is a full-time (1.0 time-based), benefits-eligible, permanent/probationary position.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

The Division of Business and Financial Affairs (BFA) oversees the financial and budgetary controls and procedures of the University. The Department of Financial Operations is responsible for budget and finance, procure‑to‑pay, audit, continuous improvement, shared services, and the University’s financial reporting and systems. The Bursar’s Office, a core component of this department, manages cashiering operations, student billing and collections, and financial aid disbursements.

Experience:

Equivalent to three years of progressively responsible financial record‑keeping experience.

Education:

Any equivalent combination of education and experience which provides the required knowledge and abilities.

• Prior customer service experience.
• Thorough knowledge of financial record‑keeping, mathematical and general office methods, procedures, and practices.
• Experience applying accounting procedures and practices to the analysis of basic accounting problems.
• Experience in analyzing and interpreting accounting data.
• Experience applying problem‑solving techniques in finding solutions to basic accounting problems.
• Ability to provide accurate information and explain University policies and procedures to students, staff, and parents.
• Ability to work closely and cooperatively with various campus departments.
• Experience in a university student account or cashiering environment preferred.
• Experience using an enterprise computer system preferred.

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well‑being and professional growth.

• Initial step placement is not expected to exceed Step 1 ($4,037) for qualified candidates.
• Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
• CSU Classification Salary Range: $4,037 – $5,881 per month (Step 1 – Step 20).
• Future increases, including step advancements, are…