Accounts Receivable Specialist - Partner Management

Job Overview

The Accounts Receivable Specialist – Partner Management is a staff-level role within the Accounting team focused on Accounts Receivable operations. This role ensures accuracy and timeliness in managing partner invoicing, billing, and collections, builds strong partner relationships, optimizes cash flow, and supports the integrity of financial records. The position partners cross-functionally to support broader accounting activities across GOVX and reports to the Controller.

Role Summary

Drive end-to-end accounts receivable and partner management operations, owning partner relationships from contract through cash application while ensuring accuracy, compliance, and seamless resolution of billing and collection issues across internal and external stakeholders.

Why This Role Matters

This role is critical to maintaining strong partner relationships and accurate financial operations, directly impacting cash flow, revenue visibility, and the overall efficiency of the organization's billing and collections processes. Timely and accurate AR management ensures the Controller has the reporting clarity needed to drive sound financial decisions.

Key Responsibilities

• Own end-to-end Accounts Receivable operations, ensuring accuracy, timeliness, and adherence to internal controls

• Understand contracts, nuances, and the impact on finance and revenue recognition.

• Own and manage the financial relationships with multiple partners, with full lifecycle accountability from contract execution through cash application, including account reconciliation and ongoing partner support needs

• Manage partner billing in accordance with contract terms, ensuring invoices accurately reflect agreed pricing, schedules, and commercial obligations

• Prepare and deliver weekly AR aging reports and cash flow visibility to the Controller, supporting leadership review and forecasting

• Provide month-end close support including AR subledger reconciliation, allowance for doubtful accounts analysis, and timely reporting deliverables to the Controller

• Identify, communicate, and elevate collection risks, billing discrepancies, and partner account issues that may impact cash flow, reporting accuracy, or contractual compliance

• Proactively surface emerging credit risk, patterns of payment delay, or billing disputes to the Controller with recommended courses of action

• Investigate and resolve billing discrepancies, partnering with Operations, Legal, and Sales to ensure accuracy and compliance with negotiated agreements

• Associate's degree (AA) in Accounting, Finance, or related field required; bachelor's degree preferred

• Minimum of two years of experience in accounts receivable, billing, or partner-facing finance operations

• Strong knowledge of Accounts Receivable processes, including billing, cash application, and account reconciliation

• Proficiency in ERP or accounting systems (e.g., Net Suite, SAP, Quick Books, or similar)

• High attention to detail with ability to manage multiple priorities and meet close deadlines

Key Performance Indicators (Vendor Management):

• Partner invoice accuracy rate (target: ≥98% error-free processing)

• AR aging and DSO (Days Sales Outstanding) performance vs. targets

• Collection rate and overdue balance reduction

• Billing discrepancy resolution time

• Month-end close deliverable timeliness

• Escalation rate and risk identification cycle time

Reporting Cadence & Controller Alignment:

• Weekly: AR aging report and cash flow visibility delivered to Controller; collection risk flags and escalations as they arise

• Monthly:
  Month-end close support including AR subledger reconciliation, aging schedule review, allowance analysis, and reporting deliverables to Controller

• As Needed:
  Escalation of collection risk, billing disputes, or contractual compliance issues with recommended resolution actions

Reporting Structure:

Staff-level position reporting to the Controller.

Travel:

Travel would be for specific, infrequent purposes, such as company-wide events, corporate meetings, or specialized training that is not offered while working onsite.

Working Conditions and Required Equipment:

This position requires on-site attendance in San Diego, CA, for eight hours each workday.

Physical/Mental Demands:

The job is primarily sedentary, but it includes some light physical activity such as lifting files, opening cabinets, and bending or standing. The mental demands are significant, requiring strong problem-solving, decision-making, and data interpretation skills.

Other Duties

Please note that this job…