Workplace Operations Specialist

Are you passionate about representing Lytx’s culture and values by providing an exceptional experience to our teams, clients, and vendors? As the Workplace Specialist, you'll ensure delivery of an outstanding workplace experience. You get to create a lasting, positive impression for everyone who comes to our office. If you have superior customer service skills, strong organizational and communication skills as well as the ability to handle maintenance tasks, then we want you to join our Workplace team!

• Greet visitors, answer inquiries, and provide way finding
• Support New Hire and Termination processes for employees
• Set up workstations for the new hires first day in the office
• Work with the Employee Communications team to support site events as needed through close partnership on installation and setup needs
• Create badges + grant access
• Create welcome slide, coordinate desk setup
• Answer questions as needed

• Conduct periodic building audits, document, update and repair
• Assist with ensuring “as-built” drawings and reservation tool are accurate by reporting changes or discrepancies to the Workplace Planner for software updates to Eptura (space and reservation tool)
• Submit work orders to site landlord as needed (i.e. temperature adjustments, leaks, etc.)
• Conduct preventative maintenance, work order repairs and maintenance
• Conduct safety planning and provide emergency response
• Provide vendor coordination, purchase order creation and invoice accrual information
• Ensure rooms are maintained; coordinate conference room cleanliness and setup
• Ensures all amenities and food services are maintained and products are replenished on time
• Support sustainability commitments
• Work on event setups and liaise with vendors as needed
• Coordinate food services, such as onsite coffee supply and vendor management and provide support for catering, visitors, etc.
• Print and install signage. Coordinate vendor and in-house installation
• Work to keep conference room and digital signage technology in check
• Order supplies, plan catering for meetings, shipping/receiving of packages
• Issue security badges; update and maintain the Security system
• Assist with security reporting
• Maintain office and break room inventory, ensure adequate inventory of supplies
• Maintain Security and Safety for both employees and visitors by following company procedures
• Provide timely and accurate expense reports
• Provide solutions to problems based on knowledge and best judgment
• Daily front desk coverage for 30 minutes and coverage when reception is out of office
• Operate technology tool for visitors and mail
• May coordinate catering orders
• May assemble furniture as needed
• Special projects may be assigned as needed
• Other duties as assigned

• Minimum 2 year of proven experience in a Facilities Coordinator or similar position
• Associate degree or equivalent work experience, Bachelor's degree preferred
• Minimum of 1 year working in an office environment balancing multiple projects and client requests
• Experience providing a high level of customer service which includes greeting customers and managing guest traffic
• Strong verbal and written communication skills
• Experience and discretion handling confidential information and circumstances
• Strong organization and planning skills
• Proficient in Microsoft Office suite, including Outlook, Word, Power Point
• Strong attention to detail, time management and stress tolerance
• Flexibility to handle changing priorities and projects
• Ability to work independently with minimal direction
• Use good judgment when resolving issues

• Medical, dental and vision insurance
• Health Savings Account
• Flexible Spending Accounts
• Telehealth
• 401(k) and 401(k) match
• Life and AD&D insurance
• Short-Term and Long-Term Disability
• FTO or PTO
• Employee Well-Being program
• 11 paid holidays plus 1 inclusive holiday per year
• Volunteer Time Off
• Employee Referral program
  
  Education Reimbursement Program
• Employee Recognition and Appreciation program
• Additional perk and voluntary benefit programs

Hourly rate is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is…