Executive Assistant

Manage and coordinate executive priorities, ensuring projects are completed on time, within budget, and aligned with organizational goals.
Proactively manage the CEO and COO's calendars, including travel arrangements, meeting coordination, conference call scheduling, and strategic prioritization of time.
Coordinate executive meetings with leadership, clients, vendors, and partners, ensuring agendas, materials, logistics, and follow-up actions are completed efficiently.
Partner with the leadership team to maintain alignment with company systems, processes, and the system of record.
Identify operational inefficiencies by collaborating across departments to evaluate process gaps, assess business impact, and implement effective solutions.
Develop, document, and maintain Standard Operating Procedures (SOPs), workflows, and best practices to improve consistency, efficiency, and scalability.
Participate in process improvement initiatives by defining, documenting, and refining business operations and administrative workflows.
Track and communicate project progress, ensuring stakeholders have visibility into milestones, risks, action items, and deliverables.
Support executive leadership by anticipating needs, removing administrative obstacles, and enabling efficient decision-making and execution.

• Minimum of 2 years of experience as an Executive Assistant or in an administrative role supporting C-level executives or senior leadership.
• Experience managing complex calendars, coordinating travel, organizing meetings, preparing executive communications and presentations, and supporting cross-functional projects.
• Professional appearance, positive attitude, and the ability to maintain the highest level of confidentiality and discretion.
• Strong verbal and written communication skills with a customer service mindset and the ability to build positive relationships at all levels of the organization.
• Highly organized with exceptional attention to detail and the ability to manage multiple competing priorities in a fast-paced, high-volume environment.
• Knowledge of administrative and clerical procedures, records management, office systems, and general office administration.
• Strong computer skills with proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint) and cloud-based collaboration tools such as SharePoint, with the ability to quickly learn new software applications.
• Valid driver's license and reliable personal vehicle available for occasional business errands or off-site tasks.
• Experience in the technology, managed services, or professional services industry is preferred but not required.

Demonstrates expertise in managing executive priorities, coordinating complex schedules, and improving operational efficiency through effective communication and organizational skills. Proficient in developing Standard Operating Procedures and supporting cross-functional projects to enhance business operations.

• Executive Calendar Management
• Project Coordination
• Standard Operating Procedures Development
• Microsoft 365 Proficiency
• Cross-Functional Collaboration

• Project Management
• Calendar Coordination
• Travel Arrangement
• Meeting Organization
• Records Management

• Strong Communication Skills
• Attention to Detail
• Customer Service Mindset
• Positive Attitude
• Confidentiality

• Technology Industry
• Managed Services
• Professional Services

• Microsoft 365
• Outlook
• Word
• Excel
• Power Point
• Share Point