Receptionist with CNA

Cheer Homecare -  - Responsibilities:
Staffing & Scheduling:
Rapidly handle last-minute call-outs, clock caregivers in/out, and schedule replacement care to ensure no client is left without support.;
Caregiver Support:
Serve as a reliable resource for caregivers during their shifts, reviewing shift notes and troubleshooting issues in real-time.;
Client & Front Desk Relations:
Manage front desk reception, answer client inquiries warmly, or direct them to the appropriate team member.;
Operational Excellence:
Maintain professional, confidential communication across caregivers, clients, and leadership, escalating urgent concerns according to company protocol.;
On-the-Field Backup:
Act as a true team player by filling in for a caregiving shift when needed (at least once or twice a week).